Blogs tagged SAP Support Launchpad

Last year SAP launched Incident Solution Matching based on artificial intelligence (AI ) and machine learning technology in SAP ONE Support Launchpad. This machine learning service automatically recommends solutions from SAP Notes and SAP Knowledge... Read More »

The service suggests expert areas ranked in order of relevance in the “Select an Expert Area” form of Schedule an Expert SAP’s expert area predictor is a new service based on artificial intelligence (AI) technology, which helps you select the... Read More »

The service suggests components ranked in order of relevance in the “Select a Component” form of the incident creation wizard SAP’s component predictor is a new service based on artificial intelligence (AI) technology, which helps you select... Read More »

Update Feb-2020 SAP released the Cloud System Notification Subscriptions (CSNS). You may access it directly at https://launchpad.support.sap.com/#/csns or via the settings tab in SAP Cloud Availability Center. You find all related information... Read More »

We are notifying our subscribers that SAP’s Product Support channels on WhatsApp will be discontinued as of January 1, 2020. Regrettably, WhatsApp Business has made mandatory changes that no longer support these newsletter broadcast... Read More »