Blogs tagged martin riedel

Only a few days away from the first ‘switching day’ – are you still uncertain about the way forward? Let’s share some thoughts on the support decision in front of you.   First of all, if you are not deciding now and... Read More »

Thursday, January 14, 2010 started a new era of SAP Support with the introduction of a tiered support model. SAP customers were previously able to choose – SAP Safeguarding to mitigate project risks and SAP MaxAttention offering more... Read More »

Building on the feedback collected from our customers, the support task force has concluded their work: SAP will provide choice to our customers – current and new – between SAP Enterprise Support and SAP Standard Support SAP will keep... Read More »

Even though the holidays are under execution, the SAP taskforce is hard at work to determine the best path ahead for customers, taking into account the feedback received during the year. SAP looks forward to sharing its decisions on maximizing... Read More »

By engaging with SUGEN, SAP has taken a new and unique road to show and prove the value of maintenance. Going beyond incident management and access to innovation, SAP is providing proactive support to increase the business value of the... Read More »

A funny thing happened over the past ten years.   As the internet has matured, new approaches to IT were introduced, and new technologies arrived to support different systems worked together. Meanwhile, the way we’ve worked to... Read More »

Upgrade Experience Database: Share your experiences from an upgrade to SAP ERP 6.0! Today, I want to give you a glimpse into how we collect our customers’ real-life experiences from upgrade projects and what happens to this data. Customers... Read More »

SAP TechEd 2008 – The Best Ways to Tackle Application Modifications, Testing, and Other Key Technical SAP ERP Upgrade Concerns SAP TechEd 2008 is quickly approaching! Today, I want to give you an overview of the material we will present at... Read More »

New Tool for Planning Your Upgrade: The Upgrade Dependency Analyzer In the last blog of this series, I announced the new FAQ collection on the upgrade topic. Today, I would like to introduce a new tool developed by my team that will help you in the... Read More »

SAP ERP 6.0 Upgrades (9): Announcing the new FAQ collection and call for more content! In the SAP Upgrades: When Should my Organization Convert to Unicode? of this series, I answered one of the most frequently asked customer questions on the... Read More »