Blogs tagged journey to process analytics

As the last and final step of our journey to process analytics blog post series we are looking into process governance and its impact for your operational and more importantly customer excellence. Earlier this year we started looking into 10 steps... Read More »

The enormous investments in digital transformation and the need for agility to sense and respond to changes quickly highlight the key role that process management plays in successful process transformation. In the previous blog posts of this series,... Read More »

Two weeks ago, hundreds of SAP Signavio process experts and enthusiasts met onsite in Berlin at our yearly flagship event, the SAP Signavio Business Transformation Forum, where we unveiled our vision around process observability.  One of the... Read More »

A customer journey map is a good start but not enough.  Improving customer experience and how customers engage with business processes often starts with mapping journeys. Mapping a customer or employee journey is a straightforward task that... Read More »

We know that “what gets measured, gets managed” (P. Drucker), but also that “when one measures a target, the measure becomes the target” (M. Strathern).  Measuring and monitoring Key Performance Indicators (KPIs) is a key challenge in... Read More »

A successful business transfor­ma­tion requires a strong understanding of pain points, in-depth process analysis, industry benchmarking, process reimagina­tion and smooth collaboration of all involved parties. However, in a transformation´s... Read More »

With this fourth blog post, we are continuing with our blog series of 10 steps for successful journey to process analytics. After you have acknowledged your experience gap, gone through the first organizational alignments, and set your objectives,... Read More »

Disclaimer: the paragraph “SAP Data Intelligence pipeline” has been updated on 2022, September 29th.   Welcome to the third episode of the series: Integrating SAP Signavio Process Intelligence and SAP Data Intelligence. In case you... Read More »

Congratulations! You’ve volunteered (or you’ve been volunteered) to lead a journey to process analytics initiative in your company, bringing the worlds of process and experience together. Long are the days in which your company has... Read More »

In one of our last blog posts, we went through the main steps for successful journey to process analytics, bringing together the worlds of process analysis, design and customer experience.  We outlined the first step: acknowledging the existing... Read More »