Blogs tagged hybris convert

SAP Multichannel Foundation for Utilities (MCF) has been eagerly embraced around the world with more than 50 Utilities opting for MCF to enable digital self-service. If you are new to MCF you can fill your boots here. Essentially MCF delivers a... Read More »

. This is my third blog in a series covering customer centricity in a digitized world, now focusing on digital channels.  Check out my first blog, second blog and fourth blog on customer centricity, and my blog on the consumerization of B2B sales... Read More »