Blogs tagged email archiving

** Update February 2017 ** SAP has finally rolled out support for email archiving for SAP Connect and ERMS emails. Please see SAP Note 2197465 for full... Read More »

A commonly asked question is whether SAP CRM supports email archiving, particularly for the Interaction Center and E-Mail Response Management System (ERMS). The answer is unfortunately rather complex. Click here to read my blog post on this topic... Read More »