Blogs tagged customercentricity
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Customer relationships in the chemical industry are usually long-lasting; you don’t see customers come and go, as you might in other sectors. They’re also built on personal relationships, designed by people for people. Because of the durability... Read More »0Comments3Likes -
You want to turn your website into a Lead Generation Engine but know 60 – 70% of all consumers have made their decision before they contact a supplier. How do you ensure they decide on you? The good news is there’s a lot you... Read More »0Comments0Likes -
. This is my fourth blog in a series covering customer centricity in a digitalized world, now focusing on new business models for industrial manufacturers. Check out my first blog, second blog and third blog on customer centricity, and my blog on... Read More »0Comments1Like