Hi, I was exploring the https://cal.sap.com/catalog#/applianceTemplates website for pre configured SAP appliances however, unfortunately I am unable to find the preconfigured appliance with respect to Industry Specific Solution for Utilities (IS-U)...

Dear Experts, We are using SAP S/4 HANA utilities Customer Management. We have configured service Profile, Response Profile and Date profile ( with various dates type and linked it with services profile as well). Moreover I have assigned the date p...

Hi, I have done the following configurations, However my rule is not getting invoke. I have configured the same rule with dispatch functionality and its working perfectly fine. The requirement is to route the service request as per soon ticket is c...

Hi, I am using Best practice server of SAP S/4 HANA and have activated utilities functionality, which offer CE as well. I have done basic configuration of "service request" transaction however when I check the reflection of the transaction in IC Ag...

Hi, We are opting for Customer management which is part of SAP S4/Hana. During the configuration I come to know that there are specific transaction for utilities. Which are the transaction specifically for the utility (other then Interaction record...