Workitem wokrs in Q system, but now shown in FIORI

[khuemac_]

Hi all,

I'm currently trying to implement PR in FIORI. I did some customize in Dev System and transported it in Quality system. Everything worked, until i check Fiori and it doesn't look like it's supposed to be. Below is screenshot from my fiori. 

I can open PR by clicking the link button, but then it will open PR in the quality system. I want the user can approve/reject the workitem directly in fiori. But the reject button isn't shown, but only the approve one. User can only approve. If they want to reject, they have to click on the link button and reject it in the quality system. There is also no window to write rejection reasons.

I looked up in SAP Community and i tried with transaction SWFVMD1 (according to this post:  Solved: SAP Fiori "My Inbox - Approve Purchase Requisition... - SAP Community  ). I put a new row in that table with our copied standard task (copied from TS20000159). And now If i click approve button, nothing happens. The WF doesn't change in Quality Sytem. EVen in Q system, user can't reject the PR.

So long story short:

1, How can i find the problem? (I'm a beginner with SAP system, so i don't know where is the point to check, since the system doesn't show any error message)

2, Was what i did with transaction SWFVMD1 wrong? should i delete it or did i miss some other steps?

3, We tested once and it worked perfectly (with WS2000077, TS20000159, TS2000161 and TS2000162). That's why we made copied from them and active now the copied workflow, standard tasks. But from that moment, fiori doesn't work like it'supposed to be  (rejection reason must be asked when user wants to reject. approvement has to be shown in quality system too).

Deeply thanks for any help,

Khue