SMP 3.0 SP07 iOS(APNS) push notification error

[Former Member]

Hi Expert,

We are working on Push notification app and we are sending Push notification from Gateway through a Function Module. SMP server is configured with Apns certificate and Proxy server details in SMP admin cockpit As our SMP is configured to connect to APNS via a Proxy server. All required port like 2195,2196 are already opened. but we are getting below error when we send a push notification from gateway.

SMP Log says

+0100#DEBUG#com.sap.mobile.platform.server.notifications.async.impl.ServletRequestAwareAsyncExecutionInterceptor##anonymous#push-async-7####null#null#null#debug#Push#null#null#3e6904e5-5f7d-48a1-9d20-ef95def3a243#null#1462780098193#null#com.sap.mobile.platform.server.notifications.async.impl.ServletRequestAwareAsyncExecutionInterceptor:logFinally#SMP: Push: End time for processing Push Notification (UTC): 1462783698193#null#729#Notification#1462783633166015#null |

  2016 05 09 09:48:18#+0100#ERROR#com.notnoop.apns.internal.ApnsFeedbackConnection##anonymous#push-async-6###Couldn't get feedback connection java.net.ConnectException: Connection timed out: connect

it seems that SMP server is not able to reach to proxy server.

But when we try  it from browser it successfully connect to proxy server.

We have already configured Proxy setting in management cockpit and also in Props.ini file  by following this blog Enable Proxy settings SMP 3.0 SP07+

Response from browser once gateway.push.apple.com:2195 called

Proxy Error 502

Any help will be appreciated.

Thanks&Regards,

Saurabh

[former_member199074]

The above guide is for SP07+, which SMP version are you on?

[Former Member]

Hi Ait ,

We are using SMP SP07 .

BR,

Saurabh

[former_member199074]

You should only be changing the proxy settings on the cockpit.

Can you attach a screenshot of the settings in that screen?

[Former Member]

Hi!

Have you configured your proxy with SOCKS capabilities? Please take a look at :

http://help.sap.com/saphelp_smp303svr/helpdata/en/7c/28b0d7700610149ec7f620ab3d4011/content.htm

APNS connections establish a SOCKS connection instead of an HTTP one, so your proxy should support it. You should try doing a trace with wireshark or similar software.

Also, remember that for APNS push notifications to work your application ID defined in SMP must be the same application ID defined in xCode (And thus the id generated for the push certificate)

BR,

Gonzalo.