How to Edit email template for Events of SAP Cloud ALM Integration & Exception Monitoring app?

[SAPSupport]

Hi,

Is there a way to customize the email template for Email Event Actions in the Integration & Exception Monitoring APP of SAP Cloud ALM?

I'm specifically interested in adjusting the timezone displayed in the email and any variables that can be used in the email template.

Thanks

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[SAPSupport · Accepted solution]

It is not currently possible to edit any e-mail content as "templates" in SAP Cloud ALM for Operations apps. 
The e-mail templates are pre-built and currently cannot be customized.

Several SAP Customer Influence program entries have been created related to this topic:

• Allow timezones other than UTC for Alert emails
• Custom Headers in Alert E-Mail Subject / Body
• Enrich alerting emails
• Alert Email Subject line customization -Health Monitoring
• Customization of email content in alerting for Job & automation Monitoring

Please vote on one of the existing requests that best address your desired functionality.
If one of the existing requests does not match your desire, please create a new entry to capture your business need. 

If the Developers decide to implement one of the requests, a timeline will be provided on the SAP Road map explorer page for SAP Cloud ALM.

When a new feature/functionality is introduced, it is documented in the SAP Help Portal What's New for SAP Cloud ALM page.