How to configure 2 Factor Authentication in C4C using Google Authenticator?

[SAPSupport]

I want to activate 2 factor authentication in C4C

I want to use google authenticator

Can you guide me where i can do that?

Thanks in advance

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[SAPSupport · Accepted solution]

Dear Customer,

Thank you for your query. SAP Cloud for Customer does not have inbuilt Multi-Factor Authentication. However, SAML 2.0 SSO can be set up using an Identify Provider(IDP) and you can configure in the IDP(like SAP cloud identity, ADFS etc) to provide multi-factor authentication.

Please see the attached blogs and documentation below regarding setting up MFA for C4C

Community blog:

5 reasons to use Multi-Factor Authentication on SA... - SAP Community

Configure your C4C solution for SSO:

https://help.sap.com/docs/SAP_CLOUD_FOR_CUSTOMER/abfba1342cfb4832ab722fa041f6c4b7/f1e6f23267b542ce9a...

https://help.sap.com/docs/SAP_CLOUD_FOR_CUSTOMER/abfba1342cfb4832ab722fa041f6c4b7/790deff9e5014b9d80...

KBA:

3324239 - Multi-Factor Authentication in SAP Cloud for Customer(C4C) and SAP Business ByDesign(ByD)

Kind Regards,

Ronan

SAP Support