Error "Resource not found for the segment 'mergeId'" in SAP S/4 HANA Cloud Public Edition

[sdig89]

Hello, 

I am working on SAP S4 HANA Cloud Public Edition version 2402, and I am reaching you for help regarding an error that is displayed when I try to access Fiori application "Manage launchpad spaces".

The error text: "Resource not found for the segment 'mergeId'"

I checked first if this is related to an authorization issue, but this is not the case because both business catalog "SAP_CORE_BC_UI_FLD" and business role "SAP_BR_ADMINISTRATOR" are assigned to my user. Also, I can successfully open fiori application "Manage Launchpad pages" (which requires the same "authorizations" as the fiori app "Manage Launchpad spaces") 

• Thus, since I can successfully access fiori application "Manage Launchpad pages" but not able to call "Manage Launchpad spaces", I do not think this is an authorization issue.

I called fiori application "Odata Error log" and I see the following details:

• Error: "Resource not found for the segment 'mergeId'
• Service name: FDM_SPACE_REPOSITORY_CUST_SRV
• ABAP Component: CA-FLP-ABA
• ABAP Package: /IWCOR/SODATA_CORE
• Request URI: /sap/opu/odata/UI2/FDM_SPACE_REPOSITORY_CUST_SRV/$batch?sap-client=100

What can I do to correct the issue ?

Should I contact SAP since this is the cloud Public Edition and I have no access to the gateway?

Also the SAP Note "1797736" did not help 

[PamelaRosa1]

Hello,

The appearance of the error message "Resource not found for the segment 'mergeId' " is due to the outdated metadata cache.

Addressing this issue requires intervention from our SAP Support Team to check the system and implement the necessary fixes.

Therefore, we recommend opening a new ticket with the SAP Support Team to initiate the resolution process. They will be able to assist you promptly and efficiently.

To speed up the ticket preparation process and facilitate analysis by the support team, use the information in the official documentation “SAP S/4HANA Cloud - How to create the perfect case”.

Kind Regards,