DSN > Order Confirmation Inb IDOC err Material number differs from that of ordered material

[srinivas_ekbote]

Hi DSN Experts,

We are in the process of implementing DSN for our client in SAP S/4 HANA 1909 (On Prem) system and we are testing the scenarios with Collaborating with Test Light Enablement Supplier Account.

Appreciate any suggestion to fix the below couple of issues:

1) Issue: Inbound IDOC (Msg Type: ORDRSP) Order Confirmation (ConfirmationRequest) is Failing in back end system with err: Message no. ME790 > Material number differs from that of ordered material XXXXXXXXXXXXX”

Need a suggestion: From DSN Ariba CIG Material number is not coming to SAP S/4D in inbound IDOC segment. Do we need to reach out to Ariba to check the field as this is a AddOn implementation or do we go ahead and add additional segment “E1EDP19" through the IDOC segment enhancement ???

2) Issue: Submit Advance Ship Notice” key is not appearing in Light Acct:

Test Light Acct Supplier receives purchase Order document (from send me a copy to take action) in his email ID with 2 Keys as Confirm Order / Create Invoice. Test Supplier clicks on “Confirm Order” key it takes to the Supplier portal and when test supplier Submits the Order Confirmation, then next step is to submit Advance Ship Notice (ASN) before submitting the Invoice doc.

• Again, Supplier sends the Purchase order to his email ID to submit Advance Ship notice through “send me a copy to take action”. Then again there are 2 keys Confirm Order / Create Invoice. Here there is No Key as “Create Advance Ship Notice”. When Supplier click on Order Confirmation it takes to the portal again to submit the same Order Confirmation. It is going into the same loop Multiple times without showing the ASN submit key Issue

I see the Control Keys in the PO in AN: Order Confirmation - Allowed, Ship Notice - Allowed, Invoice - IS Not ERS, Invoice Verification Type - Goods Receipt

3)Issue: Light Acct doesn’t show to Create “Order Confirmation” partially with fields like Confirm Qty / Back Order Qty at line item level. System is showing Header level Order Confirmation only.

• I tried to maintain the Relevant “Supplier Group Transaction Rules” but no luck. Tried selecting the Check Boxes (Order Confirmation and Ship Notice Rules, General Invoice Rules) for Supplier Group Transaction rules On and Off but no Luck.

Does this functionality needs to be activated from SAP Ariba ???

Any specific Supplier Transaction rules you can suggest to cross check in Transaction Rules that would be helpful

Appreciate your inputs

Thanks,

Srinivas

[dencilpaul · Accepted solution]

Hey Srinivas,

For order confirmations failing with "Material number differs from that of ordered material" error, there is a feature/entitlement that needs to be activated on the buyer account . Once that is activated , the error should go away. Only SAP personnel can make the change mentioned above.

For your second and third issues , as long as standard account feature is enabled on the buyer account you should be able to create Advance Ship Notices and partially confirm quantities.

Thanks,
Dencil

[romitkanugo · Accepted solution]

Hi Dencil,

Could you Help me sharing the name of Feature needs to be enabled at Buyer Account for Order Confirmation error.

Best Regards

Romit Kanugo

[Uzair0509 · Accepted solution]

Hi Dencil,

It would be helpful if you can provide the exact details of this feature/entitlement that needs to be enabled for order confirmation from Business Network to S4 ME790 error. I am not able to find any blog/note pertaining to this, nor this is mentioned in the implementation guide.

[srinivas_ekbote]

Hi Romit,

There is a Ariba standard Output Type "ARIB" (Screen shot below). Maintain the Condition Record for this Output Type for GR doc.

**Some how for me that didn't work. So I created new Output type as "ZE03" (Copied from WE03)

Maintain new Condition record ZE03 into procedures

Maintain the Condition Record from TCode- NACR

Hope this helps

Regards,

Srinivas

[srinivas_ekbote]

Hi Romit,

Please check the below couple of settings.

Are you using the Goods Receipt Outbound status Update from Outbound IDOC ? I have used Proxy options as shown in the below screen shots.

1) In SAP S/4 HANA System check the config settings "Configure the Connections to Send Messages"

Under the Outbound messages sent to SAP Ariba Cloud Integration Gateway Screen check the Box "Receipt Request"

2) Once you post the goods Receipt document (MIGO), From GR Material Document you need to click on the check Box field " Print Via Output Control" then system will release the Output Proxy Message to CIG. Output Proxy message can be seen from Transaction SRT_MONI

3) In CIG Set the Parameter settings for "ReceiptRequest". Screen shot below

Regards,

Srinivas

[romitkanugo]

Hi Vijay,

Thank you for the response,

While referring to the configuration guide and option available in Set up Interface, For Good Receipt webservice configuration will be established when we run the set up interface in Ariba Network Configuration.

When we Post the Good Receipt for the Purchase Order via MIGO, GR Got posted successfully

We do not find any GR related transaction in srt_moni and when we check in we02 we found that GR document available as shown below

We have rechecked and maintained all configuration related to Receipt Request in SPRO Side but could not find the any cause yet, although when we check the Output message of GR Document we saw the screen shown below which is different but don't know how we can enable the same in our system.

Please let me know if you have any suggestion for the same.

Thanks and Regards

[srinivas_ekbote]

Hi Romit,

Please check the below Order Confirmation related settings.

1) From SAP S4HANA Enable Parameter for Order Confirmation (below screen shot)

2) From CIG set up the order confirmation Parameter

3) Set the Inbound IDOC for the message Type ORDRSP

Check the inbound IDOC segment typically looks like below screen shot.

If all the above settings are done, still if you see the issue as mentioned by "Dencil" please reach out to SAP Ariba to activate the Order Confirmation Feature in Buyer Acct.

Regards,

Srinivas

[romitkanugo]

Hi Srinivas,

Thank you for the response.

Yes, we configured all the mentioned point by you and after that we reach out to SAP Support team for enabling the parameter related to Order Confirmation and it is working fine.

Can i have your suggestion on another issue we are facing related to Good receipts posted in S4 Hana against the PO, i can see the GR document in IDOC Monitor T Code we02 but couldn't find out the same in CIG under Transaction tracker.

Any suggestion would be very helpful to me.

thanks and regards

Romit Kanugo

[srinivas_ekbote]

Thanks Dencil.

Feature was activated and that works Great

Also could able to create Advance Ship Note and Order Confirmation

Regards,

Srinivas

[romitkanugo]

Hey Srinivas,

Could you Please help us to share the name of the Feature to be activated for Order Confirmation Error.

Thanks and Regards

Romit Kanugo