Cannot delete service key

[Former Member]

How do i recover from here?

Failed to delete the service key. 

Service broker failed to delete service binding for instance <service id>: 

Service broker error: Service broker hana-broker failed with: 

Failed to drop service binding '<not my number1>' for instance '<not my number2>' on database '<not my number3>' (<not my number3>.hana.trial-<region>.hanacloud.ondemand.com:443), because of: 

Failed to open connection to the database, because of: 

Failed to get connection for database '<not my number3>' (<not my number3>.hana.trial-<region>.hanacloud.ondemand.com:443), because of: 

SAP DBTech JDBC: Cannot connect to jdbc:sap://<not my number3>.hana.trial-<region>.hanacloud.ondemand.com:443 [Object is closed: com.sap.db.jdbc.SecureChannelSession@<not my number4>.hana.trial-<region>.hanacloud.ondemand.com:443 

ConnectionID:0 SessionID:0 on sun.nio.ch.UnixAsynchronousSocketChannelImpl[connected local=/10.142.242.47:57330 remote=<not my number3>.hana.trial-<region>.hanacloud.ondemand.com/34.195.80.132:443]].

i may have confused number4 with number3, etc but the service instance name is assigned by me: 201221svc

[Former Member · Accepted solution]

Hi Denys,

thx for the good tips and responding to my question.

just a theory at this point, but it seems that my account lost the original quota assignment for SAP HANA Schemas & HDI Containers/hdi-shared as i cannot add any new instances of the service any more, the database connection is broken as it cannot find the service instance which i cannot delete since the key is still there, but which, in turn, cannot be deleted, either.

i don't want to nuke the account yet as it still has some services which will not expire until the end of this month.

Cheers,

gm

[Former Member · Accepted solution]

the issue cleared up after the account has been extended. thx for reading.

[dvankempen]

Hi Greg,

Looks like the service binding cannot be dropped because

• no connection to the database can be made because
• the database is not started?

What message is returned when the database is up and running?