404 Not Found: Requested route (hana.ondemand.com') does not exist.

[ashish_kumar2905]

Hi Team,

I am getting following error "404 Not Found: Requested route ('xyz-stores-tex-development-ear0cts1-\.hana.ondemand.com') does not exist." while accessing the webclient.

I found that app-router is stopped in cockpit and when I am trying to start it , getting following error:

Unable to start application nsSaravanaPOApp-approuter. We're sorry, but we've encountered an internal error. If the problem persists, please create a support ticket.

Please help.

[Jitendra_Kansal]

ashish.kumar2905

You may want to look into Logs (on left pane) to find out what has caused to stop the running application.

You need to append the application name in the Application route (ending with .com) to access the MDK web app.

e.g.,
https://sarvana......ondemand.com/nsSarvanaPOApp

[ashish_kumar2905]

Thanks for quick response.

I am trying access the web client as you suggested but getting error.

[Jitendra_Kansal]

Were you able to start the stopped app?

You can only access your MDK web app when its in started state.

[ashish_kumar2905]

No, I am unable to start it. It is throwing below error again and again.

[Jitendra_Kansal]

As suggested in the screenshot, please open a support ticket to further investigate this issue.