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Sync Old profile to new profile

Former Member
0 Kudos

Hi,

Question for you:

I finally had my Universal ID reset correctly and can now access the Community Area.

I Noticed by new User Profile is empty, but did find my old user profile still populated with my blogs and answers.

What are the steps for me to get this profile synced with the new platform profile?? 

Pre-Migration Profile: former_member7310

Bobby_Byrne_0-1707420971107.png

 

 

New profile: Bobby_Byrne

Bobby_Byrne_1-1707420971111.png

 

Accepted Solutions (1)

Accepted Solutions (1)

jerryjanda
Community Manager
Community Manager

Hi, @Former Member: 

I just sent you an email about this that should help.

--Jerry

Former Member
0 Kudos
Thanks Jerry!

Answers (0)