Guided Tour Playback and Dropouts Report

[nataliechen98]

Hi all, I have 2 queries regarding the Reports in Manager.

1. In the Guided Tour Dropout report, it shows the number of users for each screen ID. Will I be able to know who are the users?

2. For Guided Tour Playbacks report, there is a Finished column. Based on the screenshot below, does it means that the first user has complete all the 61 playbacks while the second user did not complete all 3 playbacks?

Thank you so much for your input!

[DirkManuel · Accepted solution]

(1) No, not in the current report. You may be able to get to that information via Power BI, but I haven't tested it.

(2) No, "Finished" just means the user completed the Guided Tour at least once.

[nataliechen98 · Accepted solution]

Thanks Dirk!