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What to do when you forget to click 'Without Qty Posting' on a credit?

EmNZ
Newcomer
0 Kudos

What is the easiest way to rectify this omission?  We didn't want to return the stock, only wanted to provide a partial credit for an incorrect price.

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Answers (2)

Answers (2)

Johan_H
Active Contributor

Hi,

Right click on the Credit Note, and choose Cancel from the menu. This will cancel the Credit Note. Then create a new Credit Note, this time with 'Without Qty Posting'.

Regards,

Johan

hdolenec
Contributor
0 Kudos

Canceling the document and creating a new one is the way to go.

Technically, you could just use Goods Receipt document to return the stock into warehouse without canceling credit note, but that wouldn't change the sales report (if that matters to you).