Time Constraints - Purchase order wprkflow approval

[SAPSupport]

Hi,

our need is to activate reminder notifications for approvals of purchase orders that have not yet been processed.
We have activated the YY1_YY1_WFL_DEADLINE_EMAIL template and inserted it into the purchase order workflow 000_test_sollecito_V4 a Time Constraints of type The below timeline after creation of the current workflow step with steps every 5 minutes. We would have expected an email to be sent to the Processors of Task every 5 minutes as a reminder, however only one email is sent 5 minutes after the order was created.
Is there a way to schedule the sending of the recurring reminder notification every X time until the approval task is completed?

If you prefer we can schedule a call.

Thank you,

PERSON_NAME

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[SAPSupport · Accepted solution]

Hello Team,

We do not have any email template send reminders. Kindly raise a feature request for the same.

You can only configure multiple steps in the deadline monitoring as of now (5 minutes, 15 minutes, 3 hours, 1 day etc.)

Additional reference : https://community.sap.com/t5/enterprise-resource-planning-blogs-by-sap/deadline-monitoring-in-workfl...

Thanks

SAP Support