sender error

[laplap]

Hi everybody,

all the emails from SAPB1 have this problem

Sender: "=?windows-1252?B?Q?=    "email address"
From: "=?windows-1252?B?Q?="    "email address"
To: "=?windows-1252?B?Q?="     "email address"

SAPB! tech says it's not SAP problem, email provider  says it's a SAP problem because the system uses a name/index utf8 not completed

what can I do?

thank you

[nidhisingh14]

Hi laplap 

Please check SAP note  3460496 for the issue faced.

Issue is fixed in feature Package 2408 SAP Business One 10.0.

Thank You.

Kind Regards
Nidhi Singh
SAP Business One Support

[Abdul]

Sorry its difficult to understand the issue with the limited provided info. Please try to configure email without any encryption, if it works then explore encryption.