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Olá Pessoal,

Nesse post gostaria de compartilhar com vocês algumas funcionalidades disponíveis no TM para transportadoras e operadores logísticos, principalmente nas operações de importação e exportação, nas quais são utilizados contêineres.

Vamos lá, primeiramente na ordem de expedição de frete, quando indicamos que um item é do tipo contêiner, muitos outras opções de campos são disponibilizadas.

Existem algumas funcionalidades como a validação do número de contêiner (ISO_6346, porém nesse post vamos focar na funcionalidade de retirada e entrega de contêiner vazio.

No processo de transporte, nos campos do conhecimento geralmente temos o local da origem da prestação do servico, destino da prestação do serviço, o remetente e  o destinatário (esses dois últimos coincidem com os parceiros da NF embarcada).

Porém quando tratamos de operações de “porto” temos outra variável, a coleta do contêiner para estufamento (exportação) ou entrega do contêiner vazio (importação).

Para esses casos se faz útil a funcionalidade de disponibilização de contêiner vazio e retorno de contêiner vazio disponível na ordem de expedição de frete.

Esses campos trazem a opção de informar ao sistema que é preciso criar uma etapa de transporte adicional para retirar ou retornar o contêiner vazio, o termo de negócio dessa operação é “operação redonda”.

Vamos ao exemplo abaixo de um processo de importação:

Nesse caso temos o conhecimento emitido com origem da prestação de serviço Santos e destino São Carlos, porém a negociação com o cliente abrange a devolução do contêiner vazio em um terminal de Santos.

Para que isso seja possível, o campo retorno do contêiner vazio precisa estar marcado como “Desejado”.

Dessa maneira além de ser possível fazer a programação do transporte e contratação de acordo com o cenário de negócio também é possível fazer a cobrança do transporte de acordo com a operação.

Para essa situação precisamos nos atentar a algumas características do esquema de cálculo:

As principais características são, a base de resolução de cálculo (que deve ser container caso queiramos considerar o contêiner como a nossa fonte de informação para cálculo) e os campos de Disponibilização de contêiner vazio ou retorno de contêiner vazio. Nesse caso esse cadastro depende da situação que estamos considerando, se a nossa linha de custo deve calcular o frete baseado nas informações da retirada do contêiner vazio, então devemos considerar marcar o campo “Disponib. container vazio” como “Desejado”; caso nossa linha de custo deva calcular baseada na etapa de devolução do vazio, devemos fazer o mesmo para o campo “Ret. contain. vazio”.

Aplicando essa utilização a nosso exemplo, caso o retorno do contêiner vazio estaria marcado como desejado, dessa maneira para fins de cálculo, a linha do item 20 consideraria como origem a cidade de São Carlos e o destino a cidade de Santos, pois essa é a etapa de retorno de vazio.

Espero ter ajudado de alguma maneira 🙂


Are you reading this while being in an office right now? Then you should know the value of great workspace.

Most employees spend more time at work than at home and corporate real estate brings many stakeholders and a diverse ecosystem together: from external service providers, insurances, accounting teams to HR and many more. Despite 81% claiming that the digital transformation is a major item on their to-do lists, corporates across all industries still manage real estate valued at more than 3 trillion Euros in spread sheets. There’s much to do: challenges include regulation, digitalization and professionalization. With turning physical digital, real estate also taps into the market of IoT, an estimated $1.46 TN spending in the global IoT market in 2020.


Digitize building portfolios with SAP Cloud for Real Estate

Get going with SAP Cloud for Real Estate, a cloud solution for corporate real estate management, intelligently connecting people, buildings and businesses in SAP Leonardo’s spirit and leveraging latest technology like IoT, Blockchain, VR and Intelligent Data. All of this is easy because it runs on the SAP Cloud Platform, open to seamless integration with SAP and further partner applications.


SAP solution for corporate real estate awarded for outstanding interface design

Data is great but even greater is data in the right format. Great user experience boosts both monetary and human values and this solution nailed great and easy-to- use design. (Read: Blog on SAP UX Community and Official Red Dot Design Award 2017 Presence)


Five Facts

Our roundup of LoB news to get you thinking and debating:


 1. The future of the workspace

Modern ways of working and additional outsourcing of processes will reduce the amount of space needed. 60% will focus on using their space more efficiently. A professional approach to exploiting the (emerging) technologies will create genuine added value for the companies.


 2. Countdown to January 2019

Time to wake up: Despite new leasing guidelines IFRS 16, almost 20% of those surveyed have not yet looked at the new regulations. [Watch: Overview of the new compliance requirements]


 3. Better business performance by shaping the employee experience

Every second employee spends at least 44% of their wake time at their workplace during the entire week. CIOs can make them one of the 16% whose productivity rises with flexible workplaces.


 4. Pressure from Finance departments for 2nd biggest cost item

Corporate real estate often accounts for a large proportion of running costs, meaning that optimization would involve a considerable return on investment. [Read: Solution Brief]


 5. Let’s get digital with the physical

81% of surveyed companies see “high potential” in digitalization of real estate but 50% have failed to embrace it to a satisfactory degree yet. Find out what needs to be on their digital agenda. [Watch: SAP Leonardo Demo at SAPPHIRE NOW 2017]


Quote of the Day

“This is how the new world should look like!”

— Juergen Mueller, Chief Innovation Officer at SAP, presenting SAP Cloud for Real Estate in Bill’s opening keynote at SAPPHIRE NOW 2017

Want more?

Get SAP Cloud for Real Estate, location management option, on the SAP Store. Also visit for a free trial.


Spread the news and stay informed

Know someone who needs more information on SAP Cloud for Real Estate?

Forward it to someone who might like it too.

Please send questions, ideas and more to

Follow Tobias Decker, Head of LoB Real Estate, on Twitter at @Tobdecker and stay up to date on SAP’s digital real estate.


Dear Retail community,

Beyond powerful POS document management and superb planning and forecast capabilities, SAP Customer Activity Repository serves as the Omnichannel Commerce Hub, which runs best and in full harmony with SAP Hybris Commerce as the Omnichannel Commerce Platform.

Without surprise SAP Hybris Commerce a key element in the SAP Retail Omnichannel reference architecture, and is well integrated with SAP Retail to run the full set of omnichannel business scenarios.

However, switching from a 3rd party digital commerce platform to SAP Hybris Commerce is not an overnight task but a project of its own. Therefore the omnichannel innovations in SAP CAR are designed to integrate also with 3rd party non-SAP commerce platforms.

As a prerequisite the 3rd party commerce platform has to be integrated with the SAP backend (SAP ERP, SAP S/4HANA 1709) for master data, sales area (SAP sales org, distribution channel, …), retail article master data specialties (generic articles, product sets), product hierarchy, …, and typically processes the orders of a commerce platform for logistical fulfillment, billing etc. But this has to be done anyway when a digital commerce platform is to be integrated with SAP systems. So this is typically in place when retailers think about the integration with SAP Retail omnichannel innovations.

The SAP CAR based Omnichannel Article Availability and Sourcing (aka OAA) innovation was developed to serve as a framework for calling applications. SAP Hybris Commerce is such a calling application, and is integrated with OAA by the SAP Hybris Commerce integration package for SAP for Retail, which is free of charge for SAP Hybris Commerce licensed customers.

The Hybris Commerce integration package not only provides the full retail master data, OAA and order integration, but also the integration with SAP CAR based Omnichannel Promotion Pricing, Hybris Marketing for product and offer recommendations. In addition it integrates the Hybris Assisted Service Mode with SAP CAR, SAP ERP and SAP Hybris Marketing for the comprehensive integration of physical store sales activities with digital commerce (no blog yet), making professional clienteling and endless aisle scenarios possible.

But coming back to the headline:

How can a 3rd party commerce platform integrate with the SAP CAR based Omnichannel Availability and Sourcing:

The integration of a commerce platform (here SAP Hybris Commerce “yCommerce”) with OAA is twofold:

  • Asynchronous integration (using iDocs)
    • Stores and DCs from SAP CAR to yCommerce
    • Aggregated stock qty + rough stock indicator from OAA to yCommerce and SOLR search engine (for the search index)
      • Periodically full and delta update from OAA into yCommerce and SOLR
      • This replication of stock inventory and RSI’s into yCommerce is required to “relieve” SAP CAR from the vast majority of synchronous calls for inventory checks (product lists, search results, customers browsing through categories, checking product details), leaving computing capacity for more relevant calls (shopping basket, checkout)
    • Periodical replication of web orders from yCommerce to SAP backend
  • Synchronous integration (real-time) using REST web services
    • Omnichannel availability check by yCommerce in SAP CAR
    • Omnichannel sourcing by yCommerce in CAR
    • Temporary reservation of sourcing results during checkout by yCommerce in CAR


Fig.1: Omnichannel Article Availability and Sourcing- Integration and simplified process diagram

The REST web services and iDocs used by OAA are described in my blog in the Omnichannel Customer Wiki > Helpful links for OAA developers.

In addition to the asynchronous and synchronous integration there is a failsafe mechanism in SAP Hybris Commerce and the integration package, to run the commerce platform offline in case SAP CAR is not responding in time. See my OAA blog in chapter “Offline scenario”.

I hope this blog helps you to understand what is required when integrating OAA with a 3rd party commerce platform.


Feel free to drop your comments and questions below.

Best regards,



Dr. Ingo Woesner
Global Director, Outbound Product Management Retail Omni-Channel

Follow me on SAP Community Network and LinkedIn

* Legal Disclaimer

This document, or any related document and SAP’s strategy and possible future developments, products and or platforms directions and functionality are all subject to change and may be changed by SAP at any time for any reason without notice. The information in this document is not a commitment, promise or legal obligation to deliver any material, code or functionality. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. This document is for informational purposes and may not be incorporated into a contract. SAP assumes no responsibility for errors or omissions in this document, except if such damages were caused by SAP´s willful misconduct or gross negligence.
All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions.


Let me introduce myself – my name is Sigrid Wieshofer and I have been supporting SAP Customer Relationship Management since quite a long time – sounds crazy but it will be 12 years in February 2018. I supported different topics – starting with Middleware and Master Data, Analytics, Web Client Framework. Since 2012 I fully concentrate on CRM Interaction Center as the leading expert working together with colleagues from around the world.

I have two children (9 and 14) and I love going Skiing with my family.

I have studied Technical Mathematics and then worked for almost 5 years at the University of Agricultural Sciences (Institute of Mountain Risk Engineering) in Vienna doing research in snow mechanics and snow avalanches. After some years – working on one project after the other without a long-term plan for the future, I decided to do a second study beside my work and (later beside my first child) and started to study Project Management and Information Technology. Actually I thought, it might be much easier to work with computers than with natural hazards as computers are programmed by human beings and have determined behavior (later on I saw that I was no fully correct ;-))

After finishing it, I thought that now I am ready to leave university and work for a “real” company. I applied for job as Product Support Engineer in the  Global Support Center in Vienna, Austria. Since then I am an really happy SAP employee and never thought about leaving SAP.

I really love doing support – working together with customers, solving issues with debugging or other means. I also love documenting my findings in SAP Knowledge Base Articles, so that other customers having similar issues can solve their issues much faster.

Together with my colleagues, we are steadily updating our knowledge base –  here your KBA ratings and KBA comments are very helpful to improve our KBAs.

Now with Next Generation Support, I also have the chance to chat with you. This new channel makes it much easier for us to understand the new  product issue and to collect all necessary information. Even, we might not be able to solve all issues via the chat but need to transform the chat into an incident, it streamlines support.

We are also engaged in the SAP Community as moderators and contributors. We fully believe in the importance of an active CRM community.

From now on, I plan to share information from Product Support on a regular basis with you.  Please let me know what might be interesting for you. As long as it is related to SAP Standard product usage, we will try our best.






This blog covers some of the latest new features and enhancements in SAP Analytics Cloud* and SAP Digital Boardroom release 2017.24. Please note that the Analytics Cloud Help documentation is updated at the same time as the upgrade to this release, so the links here may not yet reflect what is described below until after the upgrade is complete.
SAP Analytics Cloud agent version required for data acquisition with this release:

  • Version 1.0.85 for SAP Business Warehouse (BW)
  • Version 1.0.82 for SAP ERP / SQL databases
  • Version 1.0.75 for all other data source types
  • Note: Although it is not required, you can upgrade to the new agent version 1.0.87, no matter what data acquisition type you use. Do this to take advantage of updates made to SAP Analytics Cloud agent.

For more information, see System Requirements and Technical Prerequisites.

New SAP Analytics Cloud content
New content is now available for SAP Analytics Cloud! Content innovation 6 was just released on December 4. We added new Line of Business and industry Digital Boardrooms have been added- please check below for details and the content library.

Highlights of this release:

Learn with our latest video tutorials


Commenting usability enhancements

Collaboration is now even more user friendly with usability enhancements:

  • When a story is opened, comment mode is on by default
  • The data point comment indicator in a table is now a wedge at the top right of the data cell
  • Widget and data-point comment indicator numbers have been replaced with a comment icon
  • You can now delete the first comment in a thread without deleting the entire thread

Learn more about collaborating with others

Data Integration


Build more complex queries with S/4HANA

We now have a new dedicated S/4HANA cloud driver for acquiring data based on the OData Web API. This allows you to access S/4HANA-specific filter operators and build more complex queries.

Learn more about building a query

Enhanced viewing options in modeler

You can now view the timeline of all jobs that were run for a model. You can also drill into more detail for each job, including the time it was run, the duration, and even the number of rows that were acquired (except for BPC). Additionally, all the files containing rejected rows are available for download.

Please note that files are excluded as they cannot be scheduled.

Learn more about modeler

Share access with your colleagues within the same tenant

You can now share SFSF, OData, BW, and BigQuery connections along with the credentials entered by the owner.  Please note that the connection is private upon creation but the administrator can choose to share read-only access with other users.

Learn more about sharing stories with other users

Analyze data in your story directly from more sources

With this release, you can now directly import data from Google BigQuery, SAP BW, Google Drive, OData, SuccessFactors and S/4HANA within stories for analysis. You no longer need to start with a model, saving you more time. When you are done with your analysis, a public model can be published from the curated data set. This will allow you to share your findings with your colleagues.


Choose a different assignee during input task

You can now choose different assignees from the distribution dimension. Previously, you would have had to do this through the model. With this new feature, assignees can be quickly and easily changed during the input task itself making the process a lot more user friendly.

Populate private versions based on filters

You can now populate your private versions based on filters, to focus on the content and optimize performance. You can choose between the current filter or apply a new filter.  You can also save time by selectively copying the data and only using what is relevant to your task.



Restore deleted files within a specified number of days

Administrators can now restore previously deleted files, stories and boardrooms. This means that you can restore old files and configure the default retention period changing it to the needs of your business.

Digital Boardroom


Refresh data across multiple stories

In this new release, we made it easier for you to update your story; with one click, you can now refresh your stories.

Data Analysis, Stories and Tables


Scaling of geo bubble sizes

We have updated scaling in our geo bubbles to remove outliers. Now you can organize your data with minimum and maximum values to scale the range. You can also use the reset option to return to the default scale.

Learn more about adding the Bubble Layer

Advanced page and story filters

Our page and story filters are now easier to use. You can now filter multiple dimensions together using “AND” or “OR”. You can also specify the number of dimension members to include or exclude within a given selection. These filters can be applied to your stories and pages.

Learn more about Story and Page Filters

Bar Position and Color per Measure

In this release, we enhanced the ways you can customize your measures. You can now assign the color and pattern per measure and place them automatically in the color feed. This means you can create IBCS charts and overlay patterns and bars using measures only.

Support for booking settings in charts

As with tables, you can now have charts that show unbooked data. Chart types that support this feature include:

  • (Stacked) Bar/Column Charts
  • Combination (stacked) Column/Line charts
  • Line chart
  • Area chart
  • Numeric Point Chart

Dynamic text for charts and subtitles

You can now use dynamic text in your chart titles and subtitles. Chart filters can be inserted as dynamic text, and for your convenience, subtitles are automatically copied if the chart is copied. You can also style different parts of the title and subtitle individually to suit the needs of your presentation.

Learn more about adding Dynamic Text

Support for time calculations

You can now do time calculations without actually including time in the dimension axis, if there is a filter that selects a single time value. This allows you to use dynamic time calculations that were previously not supported before.

Learn more about Time Calculations

Waterfall variance based on time

Our new waterfall charts can show you time-based variance if the waterfall chart is filtered on a single-time value.

Enhanced formatting for waterfall charts

In this release, the waterfall variance is automatically based on the account that is set in the model. EXP and LEQ increases are displayed in red representing a negative impact and decreases are green, representing a positive impact.

Account expansion and hierarchical dimension in waterfall chart

Simply by hovering over the tooltip, you will see an explanation of the variance created by comparing the baseline to dimension members. You can now also drill deeper into waterfall charts by account or dimension. Drilling will automatically calculate the variance between dimension bars and provide you with more granular insights on your data.

Enhanced control for variance charts

With this new release, you now have better control over the space redistribution for the base chart, ABS and % of variance. Now when you resize a chart, the container size and scaling has been enhanced so now the entire chart scales appropriately. You can also minimize the base chart to hide it and focus on what is most important.

Learn more about Variance Charts

Variance on exception aggregations

You can now create variance on exception aggregations such as average, sum, maximum, minimum and count.

Cross Calculations on Charts

In this release, you can now add cross calculations to charts. This means that any calculation that you do will be applied to all the measures in the chart, even if you have added measures through the measure input control – you can save a lot of time this way. However, please note that forecast and rolling forecast cross calculations cannot be created in charts but they can be consumed if created as a table. Currency conversion cross calculations are not yet supported at this time.


Additional resources:

Previous feature summary blogs:


*SAP Analytics Cloud was previously known as SAP BusinessObjects Cloud

**Legal disclaimer
SAP has no obligation to pursue any course of business outlined in this blog or any related presentation, or to develop or release any functionality mentioned therein. This blog, or any related presentation and SAP’s possible future developments, products and or platforms directions and functionality are all subject to change and may be changed by SAP at any time for any reason without notice. The information in this blog is not a commitment, promise or legal obligation to deliver any material, code, or functionality. This blog is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. This blog is for informational purposes and may not be incorporated into a contract. SAP assumes no responsibility for errors or omissions in this document, except if such damages were caused by SAP’s willful misconduct or gross negligence.

All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, and should not be relied upon in making purchasing decisions.


With SAP Jam we set out to change how people collaborate in the enterprise world to drive their business results. Since then, the idea of a collaboration platform that integrates into all the important business processes of your enterprise is what has been driving our thinking and our priorities.

In other words, for a collaboration tool to become meaningful and impactful in the business world, it needs to be embedded and integrated as much as possible into the customer’s entire IT system landscape.

Therefore SAP Jam integrates into and with a wide variety of SAP business applications, content management systems, as well as third-party applications. To also support integrations that aren’t pre-built, SAP Jam’s flexible and easy extensibility allows customers to also integrate it with any additional system, either directly or using the SAP Cloud Platform.

In this blog I’d like to explore some of these integrations and introduce a few available extensibility options.

Business application integration

Probably the most important type of integration of SAP Jam is with enterprise business applications.

On the one hand, it allows to start a collaborative process whenever you need it right from within your business application, on the other hand it brings the required business application data into the collaboration environment to always have the latest data visible and available.

Integrations exist with a number of SAP products, such as SAP’s on-premise CRM, or ERP solutions, or with cloud products such as SAP Hybris Sales Cloud and Service Cloud, SuccessFactors, or SAP S/4HANA (

As an example: A sales rep who’s working on an opportunity in SAP Hybris Sales Cloud can now pull together a team of colleagues right from within the opportunity, create a deal room in SAP Jam and collaborate with his colleagues on a win-plan to sign the deal with the customer. All users are kept up to date either within the Sales Cloud UI, or in the SAP Jam UI, for example if they are from other departments such as legal or finance and don’t have access Sales Cloud. At the same time they are all using the same SAP Jam instance to join LMS learning courses and programs right from within SAP Jam and share their knowledge in communities of practice. You see, SAP Jam becomes a true global collaboration hub for the entire organization.

Opportunity data from Hybris Sales Cloud in SAP Jam deal room UI

Content management system integration

One aspect of collaboration is to share and work together on documents. Of course collaboration works best if files and documents are natively where you collaborate. But let’s face it: Every organization has multiple places where documents are stored, either in on-premise or in cloud solutions.

Although a migration of some of these repositories to SAP Jam is recommended, also to save additional operational or licensing costs, there might be occasions where you simple can’t or don’t want to replace an existing repository all at once with SAP Jam.

Therefore it’s possible to expose files from quite a few content management systems to SAP Jam, browse the repositories and bring selected folders and files into the required collaboration groups.

Examples for supported CMS are Microsoft SharePoint on-premise and Microsoft SharePoint online, Alfresco, OpenText, Box, Google Drive, or SAP’s own SAP Document Center – which again can connect to a lot more CMS. For more details refer to the admin guide here:

Groupware application integration

Our existing integrations with groupware applications fulfill multiple requirements.

The integration with Microsoft Outlook allows the user to take important text or attachments out of an email and post it directly into a selected SAP Jam group for further collaboration. While this can eliminate the need for long running and confusing email chains by moving the discussion into a better suited environment, it also allows to share specific information with a broader group of people who might not have been part of the email conversation before.

SAP Jam also integrates with Microsoft Office products, allowing to use the most commonly used applications for document editing and seeing the conversation that happened on the document in SAP Jam right embedded into Microsoft Excel, Word, or Powerpoint.

And lastly, there’s the SAP Jam file sync client. It’s ability to sync files from selected groups to your desktop makes these files available offline on your computer, and at the same time allows for super simple file upload.

Extension capabilities

Customers have a very diverse IT system landscape they need to integrate with, and sometimes they also have requirements that are very specific to them and therefore not part of the standard product. In this case it’s important that the solution can be extended in a flexible way.


The most standard extension capabilities are of course the extensive APIs that SAP Jam offers. Please find the complete interactive API documentation here:

You can basically do everything you can on the UI also via the OData APIs, such as extracting information or posting information to SAP Jam.

Kind of a special variation of APIs are the push notifications in the way of webhooks. These allow an external application to automatically be notified when certain things are happening in SAP Jam. Based on these push notifications the external  application can then react and for example post something back to SAP Jam using the available OData APIs.

I’ll write a dedicated blog post about one specific scenario making use of webhooks at a later time. So stay tuned on that!


Secondly there are a couple of ways to customize and extend the UI of SAP Jam:

Branding and customized header

Although not a real extension at first sight, the branding capabilities are important to mention because they allow to seamlessly fit SAP Jam into an existing intranet or application landscape, and therefore support an immediate and sustainable user adoption.

  • SAP Jam can be branded in a lot of ways to fit the customer’s corporate branding colors
  • Custom fonts can be uploaded
  • The header can be completely customized:

Customizing the header using html and javascript code allows to also extend it natively with additional navigation ways. For example you can integrate new buttons that open other tools in the customer’s intranet landscape, or the SAP Fiori Launchpad to make business applications easily accessible to every employee. For details please refer to this blog:

Custom header example

OpenSocial UI components

External apps can be integrated right into the SAP Jam UI. These UI extensions can be used on people profiles, in groups or in the status bar. (For more details see our documentation here:

Technically these widgets need to be wrapped into an OpenSocial gadget. This allows the gadget to understand for example the logged-in user and the context of where it’s used.

You can collaborate on OpenSocial gadgets in the same way as on any other content items. So for example, you can embed a complex survey tool instead of using the native polls feature.

To bring their applications into SAP Jam with a single click we’ve already partnered with a number of companies, such as Surveymonkey, Google Maps, Brainshark and others. The full list of SAP Jam partners is available on the SAP App Center:

To make it even simpler, SAP Jam also has a “URL Gadget” that allows to embed any website that allows to be embedded. Via the URL gadget you can for example embed your own apps built with the SAP Cloud Platform Web IDE, just by pasting the link into the SAP Jam UI.

Live video streaming app integrated into SAP Jam UI using URL gadget

SAP Jam embedded into other applications

To bring SAP Jam content and conversations into other applications a wide variety of pre-built components are available out-of-the-box:

For example you can use simple javascript components to embed them into your existing intranet applications to cross boundaries between different apps (, or you can use prebuilt SAP UI5 to embed collaborative features into the apps you are building with SAP Cloud Platform and the Web IDE. To learn more about this, just follow the tutorial available here:

Javascript widget builder in SAP Jam admin panel

SAP Cloud Platform

Speaking of: Of course the SAP Cloud Platform is the best platform to build any custom extensions for SAP Jam. For more details on how to configure the integration between SAP Jam and the SAP Cloud Platform, check out our developer documentation here:

Share your feedback

Into which business processes or applications have you integrated SAP Jam already? What integrations are you missing? How did you extend SAP Jam?


Are you looking for ways to modernize the user experience and increase the efficiency of your SAP Business Suite users? Do you plan to access SAP Business Suite transactions from mobile devices?

Answer to both questions is SAP Fiori. SAP Fiori Apps deliver a new user experience for SAP Business Suite users across all lines of business, focusing on the way employees work and offers a variety of business benefits:

  • Increased productivity – faster and direct access to relevant information and applications
  • Transparency on items needing your attention – timely notifications
  • Increased user satisfaction – ready for mobile access across devices

Since releasing SAP Fiori in 2013, SAP has delivered over thousands of SAP Fiori Apps.

How can you identify which SAP Fiori Apps are relevant for the business processes you use? How many SAP Fiori apps can be used without a system or database update?

Order the new free-of-charge SAP Fiori Apps recommendations report to find out.

The SAP Fiori Apps recommendations report provides tailored recommendation of which SAP Fiori Apps are relevant for customers’ businesses based on their current SAP ERP system usage. While this information is also available through the SAP Fiori Apps library as a self-service, the SAP Fiori Apps recommendations report provides an interactive, easy-to-navigate results summary which can be presented to line of business users, and stakeholders.

The report is available in 2 versions to all SAP customers – recommending relevant SAP Fiori Apps for:

  1. SAP ERP (current database and SAP HANA)
  2. SAP S/4HANA

Browse through the results by line of business, review the individual SAP Fiori Apps recommendations, along with transactions based on which they were recommended.

The report also includes direct links to the SAP Fiori Apps library, where your IT department can find key information for each app. including all the technical data for installation and configuration, as well as aggregated installation and configuration information for a selection of apps.

Next steps

Go to the, complete the form, upload the required data and submit it. We will send you the results report via email within 5 days after receiving your input. Just follow the instructions in the handbook to extract all needed information.


  • Release: SAP ECC 6.0 (with or w/o EHP), SAP ECC 5.0, SAP R/3 4.x
  • Sufficient system usage data (at least 1 representative month in the transaction monitor “/ST03N”)

In case of questions please feel free to contact us at

We would like to invite you to an exclusive webinar session.

Prepare your site to handle even the highest traffic peaks. Handle the high volumes that come with events like Black Friday and Buen Fin. Fine-tune your platform and turn high traffic into an opportunity, not a performance threat.

This session will introduce performance and operations best practices to be successful during high traffic, as well as share lessons learned and tips on how to plan and prepare for these events. Also, we will showcase examples from prior Black Fridays, showing some results and explaining how SAP Hybris Expert Services can help you in this mission.

Target Audience:
Technical architects and developers, IT managers.

Date: Thursday, 14th of December 2017

Time: 4 pm CET (10 am EDT)

Presenters: Gisele Brito, & Sietse Verhoog, SAP Hybris Expert Services


We look forward to connecting with you.

Best regards,

Your SAP Hybris Partner Team

For B2B sellers, the market has shifted as sales generated from B2B ecommerce sites now outpace B2C properties. While many B2B organizations have already begun the journey toward an ecommerce strategy by delivering their simple product offerings through an ecommerce platform, these companies struggle with the challenge of applying their enterprise’s entire portfolio to an omni-channel digital strategy.

Join our partner FPX to find out how modern Configure-Price-Quote solution gives B2B buyers and sellers (particularly enterprise-level organizations) the power and resources they need to:

  • Bring complex configuration and pricing rules to ecommerce in an easy-to-consume format
  • Seamlessly integrate with front end and back end systems such as CRM, PIM, ERP and more
  • Increase speed and margin of deals by eliminating quoting errors

This webinar will also highlight FPX connecters for different SAP products and the value it brings to the SI world.

Date: Monday, 18th of December 2017

Time: 4 pm CET (10 am EDT)


Christopher Saam (SAP Hybris)

Mark Bartlett  (FPX)

Michael Kiruba Raja (FPX)

George Haenisch (FPX)

Beenish Maqsood (FPX)


We are looking forward to seeing you there!

Best regards,
Your SAP Hybris Partner Team

SAP Smart Business is a framework for exposing strategic (key) and operational performance indicators (KPIs, OPIs) as Analytical content(chart/tiles) without the need to write any code.

It can be used by customers, partners and SAP’s development teams for making highly aggregated analytical data embedded within any UI5 application. For more overview on smartbusiness you can check following blogs:

To know more about embedded analytics feature you can follow this blog series:

Recently SAP has released smartbusiness embedded analytical controls packaged with SAP IoT Application Enablement. To know more about SAP IoT application enablement you can go through help doc:

IoT provides analytical odata service based on data collected from sensors. IoT Application Services provide Fiorilaunchpad for each subscribed SaaS tenant. Launchpad contains application to model things(IoT) as well as smartbusiness KPI/Evaluations. URL pattern of Launchpad might look like :


With proper authorization user can model smartbusiness entities which can be consumed as analytical content in UI5 application. Once things and KPI are configured it can be used to build application using webIDE which is provided as service in SCP neo/classic. IoT AE has released plugin with webide which provides IoT controls along with smartbusiness and few other UI5 controls. To know more details about webide integration with smartbusiness and IoT please follow:

To use smartbusiness content you need to configure roles and destination.

Role configuration for smartbusiness:

Once SaaS tenant has subscribed to iot and smartbusiness, admin tool for xsuaa’s role builder will get role templates from smartbusiness under iot application(iotas)

URL pattern for admin tool :



Roles which we have created out of role template in xs-security.json are:

  1. $( XSAPPNAME)_Services_SmartBusinessModeler                                        (it’s default instance)
  2. $(XSAPPNAME)_Services_SmartBusinessAdministrator                                   (default instance)
  3. $( XSAPPNAME)_Services_SmartBusinessAlertSubscriber                            (default instance)
  4. $( XSAPPNAME)_Services_SmartBusinessDeveloper                                    (default instance)


Custom roles with attribute


  1. $( XSAPPNAME)_SmartBusiness_Administrator_Fiori_Launchpad                 attribute key :  siteGroupRoles     value : SmartBusinessAdministrator
  2. $( XSAPPNAME)_SmartBusiness_Modeler_Fiori_Launchpad                          attribute key : siteGroupRoles     value : SmartBusinessModeler
  3. $( XSAPPNAME)_SmartBusiness_AlertSubscriber_Fiori_Launchpad              attribute key : siteGroupRoles     value : SmartBusinessAlertSubscriber


All above 7 created roles should be added to role collection <tenant-name>-thingsuperuser.

Newly created role template should be mapped to user group and finally users can be added to user group. Once user is added to user group, he/she should be able to model KPI/evaluations.


Role collection:

Mapping of role collection to user group:


Configuration of destination for webide usage.


The number of properties to be configured is different for reuse controls and for backend services. The following tables provide information on configuring the services and controls. Destinations must be configured in a neo account where Web IDE is used. Details about smartbusiness specific destinations.

Once these things are done you can open webide fullstack and start consuming analytical controls in IoT context.

Preview of how smartbusiness controls look like in webide:


Under control section if you see: KPIs has 7 controls all providing different visualization for analytical content. And under chart, Analytical chart provides smartbusiness chart based on KPI modeled.





To know more about Smart Business Service, refer to the articles

Smart Business Service


Note: In case you face any issue with Smart Business Service, you can create an Incident on SAP Support Portal with the  components: CA-GTF-SB-HCP. You may also contact Smart Business team at