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Blogs by

Ulf Guttmann

As an SAP specialist for Aftermarket Service in the Industrial Machinery & Components industry, I am having lots of discussions with our customers. Each day I am learning new aspects about the challenges they are

For producers of industrial machinery digitalization means: top line revenue growth by providing better products to their customers that are digitally enabled and differentiated from the competition and bottom line savings by using digitally enabled

Wärtsilä is a global leader in advanced technologies and complete lifecycle solutions for the marine and energy markets, headquartered in Finland. See this new Video showing how Wärtsilä accelerates Digital Transformation across their business units with help

From selling products to selling services and innovating business models For producers of industrial machinery digitalization means: top line revenue growth by providing better products to their customers that are digitally enabled and differentiated from

At Hannover Messe, the world’s biggest industrial fair, SAP demonstrated the next generation Digital Customer Service solution for manufacturers of complex assets. We hosted many visitors from the industrial machinery industry at the SAP booth.

Currently everybody is talking about the terms Digitization, Digital Transformation and Digital Business. In this blog I will discuss the impact of digitization on Aftermarket Service in the Industrial Machinery industry. What opportunities arise for

Insight Enterprises (http://www.insight.com) is a global provider of technology solutions: hardware, software and services. They are running SAP Cloud for Sales and have been able to dramatically improve their alignment between marketing and sales. In

EarlySense (http://www.earlysense.com) is a High Tech startup company with expertise in hospital bed monitoring devices. They provide health monitoring solutions using wellness sensors that are being placed under the mattress. This is a great example

The Internet of Things (IoT) brings great opportunities for High Tech companies – and SAP can help. Let me explain the How and Why. Let’s start with the value chain of a High Tech manufacturer,

Imagine an apparently simple scenario: you are a consumer and your nice new tablet computer is broken. As it is still under warranty you would like to have it repaired or swapped. Typically there are