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Blogs by

Stefanie Rindt

From Monday, May 28, 2018, SAP is introducing two new user authorization objects in the SAP One Support Launchpad, which are relevant for SAP PartnerEdge Sell partners providing VAR-delivered (VAR-d) support to customers. 1) Customer

If you are currently certified as a Sell Partner Centre of Expertise (PCOE) or preparing to get certified, please note Support Operations Web Qualification (Q_SUPP_1) has been updated to Value Added Reseller (VAR) Support Consultant

The SAP Enterprise Support Academy (ESA) provides our SAP Sell Partners that run a SAP Partner COE (or preparing for their PCOE certification) with efficient and highly interactive training opportunities. With the transition of the

Review the latest Self-Services added to the PCOE Toolkits to help you prepare for your Partner COE certification: How to interpret your PCOE Audit Report Every SAP PartnerEdge sell partner who participated in a Partner

Please note that the SAP PCOE program team has released a new version of the PCOE audit checklist (5.01). Partners can download the latest version directly from SAP PartnerEdge Portal. Important to note is that

This blog is compiling all Partner Center of Expertise (PCOE) relevant articles for our SAP PartnerEdge Sell Partners preparing for SAP Partner COE (re)certification. Hopefully, it will make it easier for you to find relevant

The requirement for Sell PCOE Audit is to run the latest version of SAP Solution Manager or SPS -2. To avoid last minute changes and pressure on our partners, as well as keep up-to-date with SAP 

Optimize your customer’s business performance with SAP Technical Quality Checks For customers with SAP Enterprise Support contracts, SAP provides a range of remote services to help them run their SAP systems in the optimum way.

The below statements and/or terms should not be part of your partner-to-customer maintenance agreement: Customer Center of Expertise – CCOE is not applicable for the indirect customer scenario since you, the support authorized VAR, is

It can sometimes be challenging to differentiate services available to the direct channel customer from services to be delivered to the indirect channel customer. Thus, for our resellers preparing for Partner COE certification it’s important