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Blogs by

Resmi K S

Hi All, this is my first blog in the SAP Community, so here is an introduction. I am Product Owner in the area of SAP Solution Manager. I discovered coaching few years back and have

In this blog we look at some latest capabilities of Service Availability Management (SAM) in Focused Run for SAP Solution Manager. Outage Processing Mass processing across systems Mass actions on outages Availability Reports Download comprehensive

As we know, there is a contract made between IT department and business departments that outlines the service level agreement. To maintain transparency this report needs to be shared with the business department (or any

In the last blog we talked about outages. Here we will discuss on how the outages can be processed.   Outages can have statuses like:   New – indicates newly created outages In Process –

Maintaining Outages In the last blog we discussed how to create a service definition. Now that the definition is in place, let’s see how to maintain outages of a managed system. System downtime is referred

Service Availability Management (SAM) reports SLA (Service Level Agreement)-relevant down times of managed systems (technical systems on which business-critical business transactions are performed) based on data which is adjusted by system administrators to match the