Blogs by

Peter Kappelmann

Summary: Having separate passwords for the SAP ONE Support Launchpad and the SAP Download Manager (DLM) is a thing of the past thanks to the new Download Basket. Get prepared by consolidating your basket and

This blog is also available in English. Am 25. Mai 2018 treten mit der Datenschutz-Grundverordnung (DSGVO) 2016/679 neue Richtlinien in Kraft, welche die Verarbeitung personenbezogener Daten durch private Unternehmen und öffentliche Stellen EU-weit einheitlich regeln.

Diesen Beitrag gibt es auch auf Deutsch. On May 25, 2018, the General Data Protection Regulation (GDPR) 2016/679 will become effective. It introduces new directives regulating the processing of personal data by private companies and

Today, customers expect personalized, proactive support. Whether you log on to one of our portals, or speak to an SAP support expert, ideally you are presented with just the right amount of information, based on

This blog is also available in English. Seitdem das SAP Support Portal und das SAP ONE Support Launchpad Ihre zentralen Anlaufstellen zu SAP Support-Services wurden, sind viele Applikationen von der alten service.sap.com-Plattform auf diese neuen

Diesen Beitrag gibt es auch auf Deutsch. Since the SAP Support Portal and the SAP ONE Support Launchpad became your primary access points to SAP support services, numerous applications have been migrated from the old

A recent release for the SAP ONE Support Launchpad rolled out a much-anticipated feature: Notifications. A prominent “bullhorn” icon in the launchpad header informs you about important updates. Furthermore, you can opt to receive e-mail

In a recent post of this blog series we covered logon to the SAP ONE Support Launchpad. You may remember that authentication is facilitated through a central mechanism, SAP Cloud Identity (SCI), that other SAP

In the old SAP Support Portal with its numerous applications, a point of criticism that was frequently (and justly) expressed was the need of multiple logins in certain circumstances. This was caused by the multitude

Imagine it’s the year 2005: The burst of the dotcom bubble is becoming a distant memory, and with new technologies and greater broadband penetration, confidence in online ventures is growing rapidly. On April 23, 2005,