Blogs by

Kirby Leong

Technology is a key driver for innovation in the insurance industry. Trends such as customer centricity and omnichannel, new distribution models and disruptive technologies like telematics are motivating insurers to rethink their digital value chain.

Many insurers today are dealing with siloed, inflexible legacy systems. These are not only expensive to maintain, but also hamper speed to market and the ability to respond to customer demands. In order to engage

It is clear that financial institutions are facing rapid, volatile and constant change, and these conditions will continue to exist for the foreseeable future. In order to remain adaptive and agile, modern IT architectures have

Blog by Rakesh Shetty, VP, Strategic Industries, Industry Business Solutions, SAP Conventional wisdom As a customer, I am always impressed by how effective retailers are in understanding our household needs and offering relevant and timely

By Andrew Pitcher – Senior Vice President and General Manager, Financial Services, SAP Asia Pacific Japan For the Asia Pacific and Japan region’s insurers and financial services industry, tackling their current challenges will lead to

Guest Posting by Norman Black, Industry Director for Insurance Solutions, SAP Emerging from recent economic upheaval, companies need a solid digital platform to be effective in the future The economy might be getting a little

Guest post by Steve Hancock, Industry Principal, Insurance, SAP There’s lots to be learned from the way new insurers in emerging markets are structured. Today’s ungainly legacy systems can be restructured, but in replacing them,

Guest blog by Mazahir Valikarimwala Industry Senior Director – APJ SAP The Asia Pacific region is starting to wake up to the potential of the cloud. Insurers should take a close look at the trends

Guest post by Norman Black, EMEA Insurance Industry Director, SAP The next generation of claims processing promises better customer service, lower costs, integrated partners and less opportunity for fraudsters. Key to this will be integrating

Guest posting by Hugh Anderson, Senior Industry Principal, Financial Services / Insurance In a world of instant gratification, the idea of staying with an insurer for decades seems anachronistic. But with the right approach to