Blogs by

Benjamin Wilk

SAP Preferred Success is a bundle of prescriptive resources for accelerated adoption of your cloud solution, role-based learning, and enhanced incident handling. As an add-on to SAP Enterprise Support, cloud editions, the SAP Preferred Success

SAPPHIRE NOW 2018 – co-located with ASUG Annual Conference – is the most innovative cloud and business technology conference. The event is just a few weeks away, taking place June 5-7, 2018 in Orlando, Florida.

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We often say two people are really in sync if they finish each other’s sentences. But really, that’s not too impressive a feat. Once somebody is already talking, it’s not hard to predict where the

  For the past 100 years, there have been only three channels for customer support: In person, over the phone, or by mail. The 1990s added email to the equation, too. But the dawn of

Have you talked to a robot today? It’s likely you have. You might have asked Alexa for a weather report, or told Siri to call your spouse. Or you might have chatted with an algorithmic

  How fast can you get a gallon of milk, a roll of paper towels, or even a pint of gourmet ice cream? These household necessities used to at least require a quick trip to

  As recently as five years ago, we knew never to give out our personal information on the Internet. Since childhood, we’ve known never to get in a stranger’s car. In 2017, we put our

  The SAP TechEd conference is the education and training event series for SAP technologists, IT engineers and developers. It spans across SAP core technologies to foster growth in the SAP community at large. What

The  Support Report application, which is launched through the Support Report Document tile in SAP One Support Launchpad, allows you now to generate a fully automated SAP Enterprise Support Report (ESR) for SAP Integrated Business