This is a topic that crosses a few boundaries... the original blog has been posted in the Business Process and Management space... but to make sure that everyone in workflow views it I repost the link here.
http://scn.sap.com/community/bpm/blog/2012/11/23/which-workflow-inbox-when-pros-and-cons-for-sap-bus...
As a workflow person in ANY environment use this to decide:
- Whether an email inbox can act as a workflow inbox or not?
- If I'm upgrading or considering an upgrade to our ECC, SRM, CRM or other SAP Business Suite application in the near future... What are my options?
- If we are upgrading our SAP NetWeaver PI to SAP NetWeaver Process Orchestration (which includes SAP NetWeaver BPM)... How does this change things?
- If we have installed or are planning to install SAP Netweaver Process Orchestration (or SAP NetWeaver BPM) standalone... How do I get a central inbox that covers both BPM and Business Workflow?
- If we are considering using workflows or BPM Processes on multiple devices such as Mobile Phones, Slates, Tablets, Mini-Tablets ... Are there any standard offerings SAP provides or is planning to provide?
- If we are considering workflows or BPM Processes in a SAP Cloud... Are there any standard offerings SAP provides or is planning to provide?
- If we still think we need a custom workflow inbox ... how do I pull both work items and BPM tasks into the same inbox?
I hope that everyone finds the blog useful. Please post any comments onto the original blog.
