Decisions matters :
As a person we are result of our choices, some made intentionally, some with knowledge and some without and some with leap of faith.
Businesses are making millions of decisions every second around the world, customer and employees that participate in this business ecosystems are impacted by each of these decisions whether they like it or not. If a business has to succeed and last for many years to come it has make the right choices, it has ensure that its products and services are of good quality, that it values its loyal customer and that it recognizes employees and customers dissatification and rectifies them before it's too late.
Having something to improve upon :
For all this you need standards in processes otherwise you would not be able to improve upon them. As Taiichi Ohno of Toyota Production System said that you need to have a process to start with even if it's not good and get feedback from everyone as to how you can improve upon it. So we start with a simple not so good process and seek feedback to improve it.
History repeats itself till we learn :
We have to look back and see what has been going wrong to make it right in the future. Each of these decisions will start making the right impact and benefit the business in a more holistic way.
The eyes of Chameleon :
Chameleons have this ability where one eye can see backwards and other can see forward. It is said that it can see its past with one eye and future with another. We need HANA as our one eye in the past to quickly see what has been going on and another as BPM to route to the right decision on the knowledge of other HANA eye. These two technologies are so much meant to be for each other that it can bring transformation in a business at each micro level to make an impact at macro level.
SAP Teched 2011 :
Once again Teched is upon us and there are some Business Process Management (BPM) at SAP TechEd 2011 thats gonna be presented at them. SAP has made considerable investment in its product and when you look at them in isolation it would not make that much sense but when you combine them they suddenly starts to make sense.
Stay tuned for more in upcoming blogs about how BPM with HANA would transform Businesses.
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