Second Half 2023 Release: What’s new for HR Service Delivery?
Get set for SAP SuccessFactors’ second-half release on November 17th! Let’s explore the upcoming HR Service Delivery features and enhancements.
SAP SuccessFactors Work Zone
SAP SuccessFactors Work Zone and SAP Start, the central entry point to SAP cloud solutions, help streamline access to the most critical business applications and processes. In this release, we continue our focus on delivering consistent, engaging experiences by further integrating SAP SuccessFactors home page content, such as to-do tasks and engagement cards, directly into both solutions.
In addition, customers can now tailor guided experiences to their organizational requirements without the need to write code. A new drag-and-drop interface reduces the reliance on IT and helps customers create custom processes that span multiple systems.
SAP SuccessFactors Employee Central Service Center
We are further enhancing the HR service delivery experience with the ability to view ticket information and progress from SAP SuccessFactors Employee Central Service Center directly within the SAP SuccessFactors Work Zone home page. Employees can quickly check the status of their HR inquiries without the need to switch between applications. Additionally, customers can now configure Microsoft SharePoint Online as a knowledge base within SAP SuccessFactors Employee Central Service Center, helping to ensure quick access to important HR policy information.
To learn more about SAP SuccessFactors Work Zone and SAP SuccessFactors Employee Central Service Center, you can watch the Product Area Release Highlight Videos for Flexible Experiences. If you have questions or comments, please post them below in the comments section.
To learn more about the all innovations in the SAP SuccessFactors Second Half 2023 Release, access the resources below:
- Visit the SAP SuccessFactors Community for additional resources, including release documentation, product videos, and solution area blogs
- Watch the 2H 2023 release highlights video below featuring Amy Wilson, SVP, Products & Design
- Watch the Product Area Release Highlight Videos