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Author's profile photo Fernando Redondo

New learning Journey– Extending SAP Sales and Service Cloud with SAP Cloud Applications Studio

Hello everybody again! This is Fernando speaking!

During last 10 years we’ve been updating and improving the content for this course: SAP Cloud Applications Studio (nowadays named C4H460 but formerly known as C4C30). This course is excellent for a 4-day class delivered by an instructor (I’ve delivered it many times), but it wasn’t designed as an eLearning targeting students who are pacing themselves. By the end of last year, we decided to create from scratch a new digital first learning journey project. We’ve analyzed the objectives for a beginner learner to take advantage of the major topics from the very first minutes of studying, we’ve created and developed complete brand-new materials for the all units and all lessons using new texts, graphics, interactions, simulations and videos bearing in mind all those years of classroom teaching experience but also getting first-hand feedback from real live project developer consultants.



New Learning Journey

C4H46B – Extending SAP Sales and Service Cloud with SAP Cloud Applications Studio


This learning journey is available completely free on SAP’s new educational platform Following the learning journey you will notice that now, most of the content is multimedia, so that you can learning easily a wide set of topics with simulations, animations, hot maps, and even with videos recordings from the real developer tasks and activities on the cloud system and also using the IDE (Integrated Development Environment) .

Our goal with this learning journey is to enable developers and consultants to gain the knowledge on how to develop their own solutions for SAP Sales and Service Cloud using new custom business objects, screens and/or extending the standard content repository using SAP Cloud Applications Studio.I know that sounds like a big goal, but we are covering all the major development steps during this eLearning with high level of detail.


      • Technical Consultants
      • Developers 


 Featured topics

      • Introductory discussion about all SAP Sales and Service Cloud Extensibility Options.
      • A comprehensive primer development lifecycle and to the Studio setup and UI.
      • How to use the scripting language to define business objects and implement business logic.
      • Developing Custom Business Objects and Extending Standard Business Objects.
      • Explanation about Business Configuration concept.
      • Considerations on Assembling and downloading the solution on the development tenant to move it to another tenant.
      • Deploying the solution on another tenant to test it or use it productively.

Here you have a glimpse of the look and feel:


If you are thinking about extending your SAP Sales Cloud or your SAP Service Cloud solution with your own business logic this is the right initial course for you! Go and learn all the foundations about the development process. After that, you can still decide to participate in the 4 day Instructor Led Training which will give you the opportunity to have deeper tech discussions with other students and the instructor and also to carry out a whole collection of exercises that will cover the end to end process for the solution creation.


Additional Updates

Check out our SAP Learning Journeys and much more free learning content at SAP Learning site, where you can build in-demand SAP skills for free on a variety of topics in SAP Customer Experience. For quick video learning, check out the openSAP Microlearning for CX extensibility topics  


I’ll be back very soon to present you more new learning resources, talks, sessions and anything which could be of interest for you related to SAP Customer Experience Integration and Extensibility area!

Please, let me know about your feedback and questions below via comments!


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