TAKAI becomes SAP-certified Outsourcing Service Provider for SAP S/4HANA Solutions Operations in Greater China
In 2022, TAKAI Enterprise Solutions Company officially passed the SAP Certification for Outsourcing Partners and became an SAP-certified outsourcing service provider for SAP S/4HANA Solutions Operations in the Greater China region. SAP interviewed TAKAI and asked them to share their motivation for becoming SAP-certified and their assessment of the SAP certification program for outsourcing partners.
We might want to start by introducing your company, TAKAI Enterprise Solutions Company, and talk about the services you offer.
TAKAI is an enterprise with over 5 years of experience in enterprise services. As a domestic service company in China that implements SAP management software, we have also been implementing SAP projects for multinational industrial companies since 2019.
In more than 5 years of business development and continuous practice, TAKAI has successfully implemented SAP products for dozens of domestic and foreign enterprises, with customers covering many industries such as large equipment manufacturing, machinery manufacturing, fast-moving consumer goods, food retail, clothing and footwear, high-tech, household appliances, chemicals, pharmaceuticals, and automotive vehicles and parts.
Facing increasingly complex market demands, TAKAI has summarized collaborative delivery capabilities suitable for synchronous deployment of multiple product lines, focused on accumulating industry solutions to meet the digital needs of enterprise diversity, and provided professional comprehensive services for many enterprises.
Why did you initially apply for certification and become an SAP maintenance partner? What advantages do you think certification brings?
Driven by policy guidance and industry development, the demand for enterprise digital transformation is becoming increasingly urgent. More and more customers are paying attention to the SAP certification for the partner’s qualification when selecting an SAP partner. The SAP Certification for Outsourcing Partners will help us meet these customer requirements.
The SAP certification enhances our brand image and increases customer confidence in our implementation and operation services for SAP-certified products. It also approves our implementation methods, maintenance concepts, and industry best practice solutions. The SAP certification helps ensure our capabilities and service quality in SAP product operations.
“The SAP Outsourcing Partner Certification (OPC) has helped us enhance our brand image, improve our maintenance concept, further improve our maintenance system and processes, and expand our influence in the SAP maintenance field.” Li Shanyu, General Manager of TAKAI ENTERPRISE SOLUTIONS COMPANY
What impact does the audit and audit feedback have on your service delivery? For example, does it help you to verify and improve the company processes and business practices, or overall enhance your business service capabilities?
The SAP Certification has very clear processes and standards for SAP service delivery – the certification effectively helps us confirm that the processes we follow meet or exceed SAP’s expectations for certified partners.
Throughout the entire audit and audit feedback process, we have reorganized our current operational processes internally. The audit results indicate that the SAP-related operational processes we currently follow, basically meet SAP’s requirements for partners. At the same time, we have also learned during the audit process about SAP’s more advanced and superior methodologies for relevant operations and further optimized and improved our own maintenance system.
In the SAP maintenance field, the certification has helped us conduct basic tests on our service capabilities and service processes and expand our business service capabilities in other areas that we need to focus on, for example, SAP PCE or SAP HANA Cloud.
After each audit, the partner will receive the corresponding certificate and certification logo. Can you tell us if you use these logos and certificates, and if so, how specifically?
In the process of working with clients, we introduce the certification for SAP S/4HANA Solutions Operations that we have passed, which helps improve the credibility of our services in the eyes of our clients.
In addition, our company’s official website and public account also promote the SAP certificates we have obtained, demonstrating that TAKAI has the qualifications and capabilities to offer related business services.
How does the SAP certification help regarding your marketing activities?
Many customers are looking for companies that are SAP-certified for enterprise cloud and infrastructure operations, managed operations, SAP HANA operations, SAP business suite solution operations, SAP S/4HANA solution operations, and other operational aspects. In the partner selection process, an SAP certification is an important qualification standard for choosing implementation and maintenance partners.
TAKAI has always maintained close contact and cooperation with SAP, exploring project cooperation opportunities and fully leveraging the advantages brought by the OPC certification.
Thank you for sharing your view and assessments, we are pleased to hear that you value our offering ‘SAP Certifications for Outsourcing Partners’.
An overview of all certified partners can be found in the SAP Outsourcing Operations Partner Guide (www.sap.com/opc).
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