Workflow enablement for CRM Leads in SAP Business ByDesign
Companies often want to support of workflows which will seamlessly streamline business processes in the organization. workflows gives real-time visibility into the inner workings of the business processes, and in turn makes your employees more productive and efficient in their roles.
as part of 2305 release workflows are enabled for master data objects like Leads in Customer Relationship Management in SAP Business ByDesign.
Business User can use SAP Business ByDesign Workflow Rules to create custom workflows for Lead CRM documents.
Business case would be to inform the employee responsible about the changes in Lead document via notification / email communication.
- Support custom workflow for Lead documents
- Notification could be sent to inbox or as a email to employee responsible
- Workflow triggered on first creation / every change
- Helps to create complex rule based custom workflow
Benefits for Customers
Custom Rule based workflow for Lead documents