Pop-up when access to One Support Launchpad – SAP for Me

[former_member14916]

Since 22nd-April, when users access to SAP One support Launchpad. User needed to choose following option. ​

Continue with SAP one support Launchpad portal for now:

Still can use SAP one support launchpad portal to get support.

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Make SAP for me my new entry point:

Redirect to SAP for Me portal. When the customer try to access to one support Launchpad, system redirect to SAP for me portal automatically. If customer wants to access to ONE support Launchpad portal,

Customer needs to manually click the option of Return to the SAP ONE Support Launchpad via My settings in SAP for me portal as following.

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Figure 3 * Click to enlarge *

 

Here you will also find more information related to SAP for Me:

• 3202639 - SAP for Me, your new Customer Portal with SAP: Customer Interaction Center Webcast


• 3227650 - Where to find SAP for Me Resources (latest updates, FAQs, blogs, etc.)

 

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If you have any questions, please feel free to ask us in the Q&A  All Questions in Customer Experience | SAP Community and All Questions in Support Services | SAP Community 

Read more #CustomerInteractionCenter blog-posts Here!