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Author's profile photo Gabriele Pfaffmann

Future-Proof Your Business ─ Can’t Miss Asset and Service Management Sessions at SAP Sapphire 2023 in Orlando

SAP Sapphire & ASUG Annual Conference in Orlando is coming soon, and we are excited to share some details about the Asset and Service Management presence at the two-day event in Orlando, Florida, on May 16–17.

Check out the list of can’t-miss Asset and Service Management sessions we’ve compiled below:

How TECO Peoples Gas Transformed Field Service Management

Tuesday, May 16 | 10:30 a.m.

Learn about the deployment of the SAP Field Service Management solution and the SAP Service and Asset Management mobile app at energy company TECO Peoples Gas Inc. We explore the enterprise asset management process, from customer service interactions, activity planning, and scheduling field work to field execution, closing work, and reporting.


Pilot Implementation of SAP Intelligent Asset Management at Petrobras

Tuesday, May 16 | 01:00 p.m.

Explore the road map, challenges, and early results of energy company Petrobras’s pilot implementation of SAP Intelligent Asset Management solutions. We look at how the company used asset risk management and IoT for condition monitoring, creating a consolidated solution for planning, management, and execution of reliability-centered maintenance.


Elevating Asset Performance at Freeport-McMoRan with SAP S/4HANA

Tuesday, May 16 | 01:30 p.m.

Discover how Freeport-McMoRan Inc. transformed maintenance operations and asset performance. Explore the mining company’s deployment of the SAP S/4HANA Asset Management solution for resource scheduling, the SAP Asset Manager mobile app, and our asset performance management solutions for strategy and reliability management.


Customer Service at Patterson Dental with SAP Field Service Management

Tuesday, May 16 | 02:00 p.m.

Learn how dental supplies provider Patterson Dental optimized customer service using the SAP Field Service Management solution. We look at how coordinators connect with customers quickly and how schedulers reduce travel time with predictive routing, enabling technicians to be on time and better prepared for customer appointments.


Real-Time Maintenance with Mobile Tech at PepsiCo

Tuesday, May 16 | 02:30 p.m.

Discover the benefits of mobile tech in maintenance for the consumer products industry, and explore how PepsiCo Inc. is using the SAP Service and Asset Manager mobile app. Get insights into how the food and beverage company monitors and manages maintenance operations, tracks progress, and optimizes maintenance wrench time.


Asset Performance and Inspection Management for Fixed Equipment

Tuesday, May 16 | 02:30 p.m.

Explore Chevron’s use of inspection management functionality in SAP S/4HANA and the SAP Asset Performance Management application. The energy corporation prevents failures that could impact personnel, the public, the environment, or profitability using calculations based on a rules engine and alerts, integrated with the asset management process.


Improve Asset Availability with Industry 4.0

Tuesday, May 16 | 02:40 p.m.

Effective plant maintenance drives operational efficiencies with higher asset uptime and reduced production downtime. SAP Intelligent Asset Management solutions help you use data-driven, predictive, and prescriptive strategies to anticipate asset failures and empower workers through collaboration using a team viewer app.


What’s Coming Next for SAP Business Network?

Tuesday, May 16 | 03:00 p.m.

Hear about the exciting innovations that are in the works for SAP Business Network in the areas of procurement, finance, supply chain, logistics, and asset management, as well as for your suppliers. Get your questions answered by SAP product experts about the portfolio, best practices, and the way you can get the most from your network solutions.


Embark on a Journey to “Servitize” Your Products with Augmented Reality

Tuesday, May 16 | 03:30 p.m.

Explore digital twins in augmented reality by connecting the SAP Enterprise Product Development solution to business data. Help service technicians save time with a reliable and automated solution for examining discrete products that are developed by your company.


Revolutionize Equipment Outcomes with SAP Asset Performance Management

Wednesday, May 17 | 11:00 a.m.

Learn how SAP software can help increase asset performance and extend equipment life through proactive service and maintenance, including use of IoT and automation through AI. Adopt risk, criticality, and reliability management processes to reduce downtime and risk of failure.


Strategy and Road Map for Asset and Service Management

Wednesday, May 17 | 11:30 a.m.

Hear about market and customer priorities for asset and service management. Explore SAP’s strategy and road map, see recent innovations, and look at innovation priorities for 2023 and beyond for both SAP S/4HANA and our cloud extensions for asset operators and equipment service organizations.


Connect and Optimize the Field Service Management Process

Wednesday, May 17 | 01:00 p.m.

Provide a near-effortless, proactive maintenance and service experience and enable service precision and efficient operations. We highlight the latest enhancements in field service management within an end-to-end business process.


Modify Your Strategy to Turn Services into a Vital Part of Your Business

Wednesday, May 17 | 01:30 p.m.

Service management solutions from SAP connect multiple customer touch points to operations across the enterprise and across networks. Grow revenue with innovative service offerings like delivering products as services. Provide service precision and increase equipment performance through technology-fueled proactive service and resource optimization.


Transform Asset and Service Management by Offering a Mobile Experience

Wednesday, May 17 | 01:30 p.m.

Mobilizing asset and service management core processes along the overall asset lifecycle is driving organizations toward operational excellence. We look at benefits, scenarios, use cases, and innovations that can empower your workforce with our mobile offering for service management.


The Future of Service Management Solutions from SAP

Wednesday, May 17 | 02:00 p.m.

Service management solutions from SAP connect customer touch points to operations, so you can deliver unified service resolution from end to end. See the product road map and learn how to realize business value with SAP S/4HANA Cloud, the SAP Service Cloud and SAP Field Service Management solutions, and the SAP Service and Asset Manager mobile app.


Optimizing Service Management at Spartan Controls

Wednesday, May 17 | 02:30 p.m.

Learn how Spartan Controls used the SAP Field Service Management and SAP Analytics Cloud solutions with SAP S/4HANA. Explore how the industrial automation solution provider improved service response times, reduced downtime for customers, simplified invoicing, and increased service efficiency, resulting in greater customer satisfaction.


Discover Chevron’s Journey with SAP Business Network Asset Collaboration

Wednesday, May 17 | 02:30 p.m.

Learn how energy supplier Chevron Corp. is using the SAP Business Network Asset Collaboration solution to collaborate on equipment definition and maintenance processes between operators, OEMs, and suppliers. See how working with other companies on equipment master data and maintenance activities on SAP Business Network can enhance asset efficiency.


Asset and Service Management Solutions from SAP

Demo Station | Open During Show Floor Hours

Maximize asset performance, reduce maintenance costs, and deliver service excellence with asset and service management solutions from SAP.


Start putting together your personal agenda today. Check out the full Session Catalog here.

Stay updated on all of the latest announcement regarding Asset Management and the Digital Supply Chain by following us on Twitter @SCMatSAP and on LinkedIn SAP Supply Chain Management.


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      Author's profile photo Douglas DeLuca
      Douglas DeLuca

      Really broad coverage of asset management topics and solutions.  Great to see it all in one place.  Maintenance, operations, engineering, and asset management professionals at Sapphire will appreciate the depth here.  And CIOs and IT professionals at Sapphire will want to bring this info back to their maintenance, operations and engineering teams at their organizations.  Thank you!