SAP Cloud ALM Analytics: How to get an unified Monitoring of Interfaces and Jobs

[Xavier]

In this blog, we will explore how to combine interface and jobs monitoring in a single report with the SAP Cloud ALM analytics API.

Introduction

Key users from business departments and/or functional consultants need to answer to the following questions:

• Are the interfaces to external systems working,


• Are there any errors in sending/receiving messages,


• Did the partner receive the message,


• What is the status of executed batch jobs.

In an end-to-end scenario, SAP analysts and business users must monitor errors related to Interfaces processing and Jobs execution.

The monitoring capabilities requested to complete those tasks are offered by SAP Cloud ALM Integration and Exception Monitoring and SAP Cloud ALM Jobs and Automation Monitoring.

• Integration & Exception Monitoring closes the gap between IT and Business. The correlation of integration artefacts provides end-to-end visibility in interface calls and message flows cross all involved cloud services and systems.


• The purpose of Job & Automation Monitoring is to provide transparency about the current status of automation processes regarding execution status, application status and run time. It supports the monitoring of automation processes that run on the different platforms.

 

Even if the setup of the interfaces and jobs monitoring is controlled by the SAP IT departments, the usage of the interfaces and jobs monitoring is managed by the SAP business departments:

• Health monitoring and users monitoring are supervision use-cases used by the SAP IT department.


• Interfaces and jobs monitoring are use-cases built for SAP business key users.

 

KPIs

Integration & Exception Monitoring

 

Interfaces monitoring provides the following KPIs:

KPIs	Description	Areas of Responsibility
error	Number of messages in Error state	Business Users
warning	Number of messages in Warning state	Business Users
successful	Number of messages in Successful state	Business Users
cancelled	Number of messages in Cancelled state	Business Users
process	Number of messages in Process state	Business Users

 

The list of dimensions accessible for Jobs Monitoring are accessible here.

 

Example:

 

• Filters:
  
  
  
  • statusGroup
  
  
  
  


• Dimensions:
  
  
  
  • ServiceName
  
  
  • SAPSystemId
  
  
  • StatusGroup
  
  
  
  


• Measures:
  
  
  
  • "default"
  
  
  
  

 

 

 

Jobs Monitoring

 

Jobs monitoring provides the following KPIs:

KPIs	Description	Areas of Responsibility
runTime	Total Run Time of Executions (that have been running in the period).	SAP Basis
averageRunTime	Average Run Time of Executions (that have finished in the period)	SAP Basis
executions	Number of Executions (that had been started)	SAP Basis Business Users
success	Number of Executions (that had ended) with successfully status (green) and no Execution Warning	SAP Basis Business Users
warning	Number of successful Executions (that had ended) with Execution Warning (yellow)	SAP Basis Business Users
aborted	Number of Executions (that had ended) with Execution Failure (red)	SAP Basis Business Users
applicationWarning	Number of Executions (that had ended) with Application Warning (yellow)	Business Users
applicationError	Number of Executions (that had ended) with Application Error (red)	Business Users

 

The list of dimensions accessible for Jobs Monitoring are accessible here:

 

Example:

 

• Filters:
  
  
  
  • serviceId
  
  
  • jobType
  
  
  • jobName
  
  
  
  


• Dimensions:
  
  
  
  • jobName
  
  
  
  


• Measures:
  
  
  
  • applicationWarning
  
  
  
  

 

 

Thanks for reading.