Expert Led Live Session – Deep Dive into the capabilities of SAP Service Cloud.

Hello Everyone,

Super excited to present our first live session for SAP Service Cloud solution!

Customer service agents are a lifeline to organizations. SAP Service Cloud makes it easy to adapt to business changes and brings quick time to value. The objective of these sessions is to give you a deep dive into various features and functions of SAP Service Cloud which will help you understand how to configure, implement and use SAP Service Cloud solution.

The “SAP Service Cloud – Deep Dive into different features and functionalities” series aims to provide you with the  necessary knowledge and overview on  the various topics such as Scoping and Role Management, Service Ticket Processing, Service Objects and Elements and Workflow and Extensibility.

This live sessions is open to anyone who is interested in learning about or refreshing their knowledge on this topic. If you are an Administrator, Consultant, Business User using or planning to work on SAP service Cloud Solution, I would highly recommend this session.

You can register and book this session on Learning Hub in two ways.

Please Note:   You must have a subscription and  login with your S-user ID on Learning Hub.

1. Here is the direct link to the Live Session : Expert Led Live Session – Deep Dive into the Capabilities of SAP Service Cloud
2. Login to Learning Hub and scroll down  and click on  Browse Learning Content. Here you can search for “Live Sessions: SAP Service Cloud – Deep Dive” and you will find it.Additionally  SAP Partners having the PartnerEdge subscription can also access and register via Live Session –  Deep Dive into the Capabilities of  SAP Service Cloud 

Course Details:

This Program consists of five (5) sessions. You will receive five (5) separate meeting invites from SAP Learning Hub <saplearninghub@sap.com> upon successful registration. Below are the time slot details.

Last But Not Least

Recordings will be available and published after the session on Learning Hub.

If you want to know more or get informed on any update of this live session, please follow this blog post by clicking on the “follow” green button on the left. You can also contact Svetha Iyer.