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Author's profile photo Svetha Iyer

Expert Led Live Session – December Session – Deep Dive into the capabilities of SAP Service Cloud.

Hello Everyone,

The “SAP Service Cloud – Deep Dive into different features and functionalities” series aims to provide you with the  necessary knowledge and overview on  the various topics such as Scoping and Role Management, Service Ticket Processing, Service Objects and Elements and Workflow and Extensibility.

This live sessions is open to anyone who is interested in learning about or refreshing their knowledge on this topic. If you are an Administrator, Consultant, Business User using or planning to work on SAP service Cloud Solution, I would highly recommend this session.

You can register and book this session on Learning Hub in two ways.

Please Note:   You must have a subscription and  login with your S-user ID on Learning Hub.

Here is the direct link to the Live Session : Expert Led Live Session – Deep Dive into the Capabilities of SAP Service Cloud

Login to Learning Hub and scroll down  and click on  Browse Learning Content. Here you can search for “Live Sessions: SAP Service Cloud – Deep Dive” and you will find it.Additionally  SAP Partners having the PartnerEdge subscription can also access and register via Live Session –  Deep Dive into the Capabilities of  SAP Service Cloud 

 

This Program consists of five (5) sessions. You will receive five (5) separate meeting invites from SAP Learning Hub <saplearninghub@sap.com> upon successful registration. Below are the time slot details.

 

If you want to know more or get informed on any update of this live session, please follow this blog post by clicking on the “follow” green button on the left.

Happy learning!

 

 

 

 

 

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      2 Comments
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      Author's profile photo Stefan Neumann
      Stefan Neumann

      Hello Svetha Iyer,

      are the session for Service Cloud Version 1 or for the new Version 2?

       

      Best Regards

      Stefan Neumann

      Author's profile photo Svetha Iyer
      Svetha Iyer
      Blog Post Author

      Hi Stefan. This is for V1. We are in process of creating a course which will help our users(partners, customers, admin etc) on how to implement and use V2. Once that is ready we will offer a live session to deep dive into features and capabilities of V2 🙂