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Author's profile photo Bente Kamperud

BETA: Search Service for SAP Commerce Cloud

Register now to join the Search Service for SAP Commerce Cloud BETA program, where you will get early insight into the latest innovation for SAP Commerce Cloud and access to your own Search Service tenant for testing purposes. Only limited spaces available.

At the beginning of a buying journey, buyers typically know or have a good idea of what they’re looking for, proven by the fact that 92% of B2B purchases and 43% of B2C visits on retailers’ e-commerce sites start in the search bar [Forrester, Forrester]. What’s more, 39% of buyers are influenced by relevant searches [Think with Google], meaning the ability to narrow down their search and provide recommendations that help them find the right products at the right point in time will significantly impact order values and merchant profitability as add-to-cart and conversion rates increase. Getting search and personalisation right is an essential competitive advantage, and can increase revenue as much as 6-10% according to BCG research. This is why a state-of-the-art search offering remains central to the modernisation of SAP Commerce Cloud, to support our customers in growing their online business and achieving their goals.

Search Service for SAP Commerce Cloud is a cloud native offering providing a modern architecture with all the associated benefits, such as faster-time-to-market, automated updates, scalability and improved performance. The core logic remains configurable to allow customers to quickly take advantage of capabilities delivered out-of-the-box, while customisations are moved into a side-by-side extension framework for flexible implementation of custom requirements. It provides comparable search capabilities with SOLR search, such as:

  • Navigation, filtering, and faceting, with unique filtering options per product catalog and category;
  • Extensive search functions, including faceted search, boosting, grouping, filtering, and sorting;
  • …and more.

In addition, the future Search Service roadmap includes new and innovative smart search deliverables, such as personalisation and AI-powered query suggestions.

So, what does all of this mean to you as a customer?

With the general availability of Search Service, planned for 2024, you will have the option to migrate fully or partially from SOLR search (or other search providers) to Search Service to take advantage of a modern setup with automatic updates delivering new search innovations.

Joining the Beta program is an exiting opportunity to get early access and insights into the latest modernisation of SAP Commerce Cloud, where you will get access to your own Search Service tenant to integrate and test on your test environments. This gives you the opportunity to work closely with and get support from our development team and also provide feedback to influence the future direction of search capabilities.

Register today to secure your place. We look forward to working with you!

Please contact in case of any questions.



SAP has no obligation to pursue any course of business outlined in this blog or any related document, or to develop or release any functionality mentioned therein.

This blog, or any related document and SAP’s strategy and possible future developments, products and or platforms directions and functionality are all subject to change and may be changed by SAP at any time for any reason without notice. The information in this blog is not a commitment, promise or legal obligation to deliver any material, code or functionality.  This blog is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. This blog is for informational purposes and may not be incorporated into a contract. SAP assumes no responsibility for errors or omissions in this blog, except if such damages were caused by SAP’s intentional or gross negligence.

All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions.

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