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User Experience Insights
Author's profile photo Marina Gladkaia

What Do UX Pros Do? Uncovering the Roles of UX Architects, Designers, Writers and Researchers

Have you ever found yourself wondering what exactly a UX Designer, UX Writer, UX Architect, or UX Researcher does? The rapid growth of UX in recent years has brought a lot of buzz, but with so many titles, it can be difficult to keep track of what each role entails.

In this article, we’ll take a closer look at each of these UX positions within SAP ¬†and what they bring to the table. Whether you’re a seasoned professional or just starting your career, this article will provide clarity on what each role entails and how they contribute to the success of a project.

UX Designer: The User-Centered Problem Solver

UX Designers at SAP are more than just artists creating visually appealing interfaces. Their primary goal is to create intuitive and user-friendly applications and products that meet the needs of end users. They use a design thinking methodology and a human-centered approach to problem solving, which involves a deep understanding of the users’ goals, pain points, and needs.

To achieve this goal, UX Designers at SAP go beyond just designing the look and feel of a product. Their process includes conducting user research to gain a thorough understanding of the end users, creating wireframes and mock-ups to test and validate solutions early in the development process, and working closely with the development team to ensure the highest quality of the final product.

The visual design of a product is just one aspect of a UX Designer’s responsibilities. The role of UX Designers at SAP goes beyond aesthetics and encompasses a comprehensive approach to creating user-centered products that meet the needs of end users. By combining user research, prototyping, and collaboration with the development team, UX Designers at SAP are instrumental in creating products that are both functional and delightful to use.

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Different Aspects of UX Design

UX Architect: The Visionary Behind the Experience

At SAP, a UX Architect is responsible for creating and implementing a vision for the user experience and aligning it with the overall business strategy and goals. For example, in S/4HANA implementation project, a UX Architect would lead Fiori stream, support architectural topics, ensure the correct design and implementation of Fiori roles, and support functional teams in gap identification. The UX Architect would then also manage these gaps with the support of UX Designers to provide a fluid and coherent Fiori UX for end users.

By combining their technical expertise with a deep understanding of user needs and behaviors, UX Architects at SAP are evangelists in creating user-centered solutions that meet the needs of both the business and the end users. They play a vital role in ensuring that the user experience is a top priority throughout the implementation process and that the final product is functional, intuitive, and enjoyable to use.

UX Writer: The Voice of the Product

UX writers at SAP are responsible for writing and editing text in software products, such as error messages, button labels, and instructions. They work with UX Designers to ensure that text is clear, concise, and consistent, and supports the overall user experience.

UX writers also define the voice and tone of the product, ensuring consistency with the company’s brand and resonating with the target user audience. They may also participate in user research to gain insight into the needs and behaviors of users and inform the development of product text. UX writers play a big role in creating user-friendly software that meets the needs of the user and contributes to the company’s success.

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UX Writer could transform a generic error message to a helpful text

UX Researcher: The Data-Driven Insight Gatherer

UX Researchers at SAP gather data about user needs and behaviors through research methodologies like user interviews, surveys and user testing. They analyze the data to inform the design of software products and work closely with UX designers, developers, and product managers. UX Researchers play a key role in shaping the design of software products by providing insights into user needs and behaviors, and by ensuring that the user experience is informed by real-world data.

Wrapping Up

In the world of UX design, there are both specialists and generalists who possess different skill sets and areas of expertise. The focus of UX designers depends on the resources available within a company or project, with some designers honing in on specific areas such as user research, while others have a more comprehensive skill set that encompasses a range of UX design tasks.

Other UX roles not discussed in this article may also exist, and if you have any questions about them, feel free to reach out in the comments section.

So, if you want to create user-centered products that meet the needs of your users and contribute to the success of your business, it’s crucial to involve the right UX person on your project. With a clear understanding of each role, you can ensure that you have the right mix of skills and expertise to bring your project to life. Don’t wait, take action today to bring the right UX talent on board and create products that your users will love!

 

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      Thank you for the article. When working with Fiori I always wonder what UX designers are actually doing.