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Author's profile photo Peter Engel

SAP Build Process Automation – Which service plans needs to be activated and when

SAP Build Process Automation is available via Free Tier and of course as a payed version. Therefore the service has several service plans to distinguish between the usage types and to measure the consumed services.

In this blog post I will explain the different service plans and how they are related to each other. Let me start with a short overview which shows all the available service plans in the entitlements section of a sub-account.

You can see that we have nine service plans for SAP Build Process Automation. If you like to start with the free tier version of the solution you need two service plans: “free (Application)” and “standard”.

“free (Application)” enables you to subscribe to the service and “standard” enables you to create a service instance. You need both for the full usage of all capabilities of SAP Build Process Automation.

IMPORTANT: “standard” is a free of charge service plan, but “standard (Application)” is a charged plan!

This brings us directly to the update path from free tier to a payed version. For a detailed view on the procedure please refer my earlier explanation in this blog post.

For a full productive usage of SAP Build Process Automation you need the “standard (Application)” and the “standard” plan, where the “standard (Application)” service plan enables you to subscribe to the service.

Depending on your planned automation scenarios you need the following service plans in addition:

“advanced-user”: advanced user are able to design, monitor, administrate the solution and access the process visibility workspace.

“standard-user”: standard user are process participants who trigger, approve or contribute to a process instance

“automation-unattended”: This service plan allows you to use automations (bots) in unattended mode.

“automation-attended”: This service plan allows you to use automations (bots) in attended mode.

The “advanced-user” and the “standard-user” service plans includes the access to the SAP Build Workzone standard edition and a certain number of API calls and storage. Normally there is no need for an additional licensing.

In case you have API call or storage intensive use cases and the included quota is not high enough, you need the “api-calls” and “storage” service plans. These service plans are as of today only available via subscription not via CPEA/PAYG. We will add the plans to CPEA/PAYG in the course of next months.

I hope this explanation helps to understand the structure of the service plans for SAP Build Process Automation better.

For more information on SAP Build Process Automation, please refer to the following resources: 


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      Author's profile photo Nico Wyss
      Nico Wyss

      Hi Peter, great overview for our customers and colleagues 💪🏻

      Author's profile photo Murali Shanmugham
      Murali Shanmugham

      Thanks for outlining the different service plans.

      Author's profile photo Shantanu Sharma
      Shantanu Sharma

      Very useful. Thank you.

      Author's profile photo Michael Cocquerel
      Michael Cocquerel

      Business rules services is switching from SAP Workflow Management subaccount and to SAP Build Process Automation subaccount. See

      What is the minimal service plans required to run Business rules ?

      Author's profile photo Peter Engel
      Peter Engel
      Blog Post Author

      Hi Michael,

      you need at least one advanced user. If you like to realise a scenario where you use Business Rules / Decisions standalone, you need also additional API calls.

      Without knowing the details on your use case you need the following service plans: standard (Application), standard, advanced-user, api-calls.



      Author's profile photo Michael Cocquerel
      Michael Cocquerel

      In my use case, business users are maintaining rules using the standard Business rules UI in BTP and then publish the rules as HANA procedures in an HANA on-premise system ( see )
      My understanding is that I do not need api-calls service plan for this use case. Do you confirm ?

      Author's profile photo Archana Shukla
      Archana Shukla

      Hello Michael,

      Analytical rule deployment is not yet available in SAP Build Process Automation. It is in roadmap for 2023. Once this is available, then you will need "advanced-user" to create and manage rule from decision editor and then "api-call" to deploy the rules in HANA system. But as "advanced-user" already comes with the "api-call" quota - the same should suffice (as the deployment is not very extensive activity).

      Hope that helps,