Introducing the Invoice Status Portal on SAP Business Network
Optimize your accounts payable with the Invoice Status Portal on SAP Business Network
Last August 2022, the SAP Business Network team released the Invoice Status Portal. Available to SAP Business Network for Procurement customers, is a self-service solution that allows suppliers to view their invoice and payment status at anytime, reducing the need to contact their customers.
As a buyer, you may be receiving invoices from various channels like email, paper, other networks and more. This can result in significant resources spend on answering supplier inquiries related to invoice status. The key difference between the Invoice Status Portal and the existing Trading Partner Portal, is that your suppliers do not have to be onboarded onto SAP Business Network to view their invoice statuses in the Invoice Status Portal.
Once configured, invoices posted to your ERP are copied over to the Invoice Status Portal. This requires SAP Cloud Integration Gateway for SAP ERP or cXML integration for non-SAP ERP systems. In addition to invoice status, you can also choose to send payment remittance details as well.
Below are some key features (and benefits) of the invoice status portal:
Invoice visibility to network AND non-network suppliers
As all your suppliers would have access to self-service invoice visibility, this reduces the number of supplier inquiries your accounts payable team may receive. You can optimize your accounts payable resources and eliminate the risk of manual errors and miscommunication.
Highly configurable and buyer-defined access
As a buyer, you have the ability to define how your suppliers can access your Invoice Status Portal. You can allow them to perform single invoice lookup, and you can control the invitation and messaging to your suppliers
Track supplier adoption
You can track the adoption of your invoice status portal in your SAP Business Network buyer portal. You can see the number of suppliers who have registered for the Invoice Status Portal, the number of suppliers who have used the single invoice lookup function and suppliers who have registered for an account on the SAP Business Network Trading Partner portal.
Improve supplier relationships
Suppliers can configure notifications on the Invoice Status Portal to be notified when the status of an invoice changes, when an invoice is created on their behalf or when an invoice is undeliverable. As they can readily access this information, they can immediately take action when invoices are rejected, expediting the processes to receiving their payment.
Learn more about the Invoice Status Portal by watching the short video or downloading the solution brief.