Introduction
In this blog post , i would like to share powerful feature "a centralized troubleshooting guide" in a SAP Business Application Studio or Visual Studio Code as knowledge base to find common solutions to frequently occurring issues while using SAP Services & how to access below features in SAP Business Application Studio or VS Code.
Guided Development tool in a SAP Business Application Studio :
You can learn common development tasks for specific SAP scenariosIt provides ,help guides and suggests snippets, commands, and tools you should run to complete your task, solutions to frequently occurring issues.
Guided Answers in a SAP Business Application Studio or VS Code :
SAP’s Guided Answers is a powerful feature which provides quick help you to find some of the most common troubleshooting scenarios , find common solutions to frequently occurring issues.The search will present you most suitable answer.
it is an interactive documentation designed to help troubleshoot issues, navigate processes, and guide users through tasks via a series of questions. SAP experts document the exact steps for analyzing issues and make that available to the customers. SAP's Guided Answers is recommended to customers to get the most from the support. Customers can look for solutions themselves instead of opening a customer support incident
Note : With respect to already addressed Q& A, bugs or features in Guides So Please consider using those Guided Answers available before opening a ticket for any SAP Service i.e Customers can look for solutions themselves instead of opening a customer support incident.
Example : Problems During S/4 HANA Migration, : Readiness Check is the tool to identify whether your SAP system is ready for migrating to S/4HANA platform.
Example : You can also try to get help in troubleshooting for any technical problems such as in BTP SAP Authorization and Trust Management Service in BTP or GST: TCS Solution or SAP Intelligent Robotic Process Automation Overview... as per your situation just search for help.
This list may grow in future .If you want us to add any other areas or issues under Guided Answers, please let us know to accommodate new scenarios, to help us and the community
In this blog post ,I would like to demonstrate "How to open the Guided Answers from the command palette to search for solutions.
How to access SAP Centralized Troubleshooting Guide
SAP Centralized Troubleshooting Guide available in 3 places. it is Integrated in a Developer Environment (IDE) such as SAP Business Application Studio (SBAS) and Microsoft Visual Studio Code (VSCode)
- SAP Business Application Studio
- Visual Studio Code
- Direct Link
1. How to setup SAP’s Troubleshooting Guide in a Visual Studio Code
Install Guided Answers extension by SAP in a Visual Studio Code
Usage
To launch Guided Answer Extension within VSCode or SBAS
1. Use Command Palette -> CMD/CTRL + Shift + P
2. Type command -> SAP: Open Guided Answers2. How to setup SAP’s Troubleshooting Guide in a SAP Business Application Studio
Step1: Open any of your Dev Space.
Step2: Open command palette as Shown below.
Step3: Type Guided Answers in Input box ,click on it to open.
Step4: You can search for any issues. For example i entered "SAP Business Application Studio Troubleshooting"
Then you can choose specific help.For example , if you have trouble deploying your application then you can choose "MTAR Deployment Fails".
Similarly based on technical problem you can search anything ,for example S/4 HANA issues or BTP issues or SAP Intelligent Robotic Process Automation Overview ... as per your need,the search will present you most suitable answer.To avoid unnecessary support tickets please check this search for your problem in SAP Guide.
S/4 HANA Help in BAS
Readiness Check
BTP help in SAP Business Application Studio.
SAP Intelligent Robotic Process Automation Overview in SAP Business Application Studio
SAP Fiori Tools
SAP Fiori Tools is a set of extensions for SAP Business Application Studio and Visual Studio Code that provide many capabilities to further increase the efficiency of developing SAP Fiori elements applications
I have a problem with
SAP Business Application Studio Dev Space Troubleshooting
Problem
> SAP Business Application studio Dev Spaces are not starting.
> Dev Space is starting and however SAP Business App Studio is stuck on the loading animation.
SolutionIf your dev space is taking too long to start, how to resolve Dev Space Issues ? You may try below options. Option #1) You would like to continue to use Existing Dev Space.
3. If still not working ,Please try to open the dev-tools (f12) and clear the local storage, session storage , db & cache.  4. If still not working , then Open an Expert Chat to send the ID of the problematic dev space (ws-id) to dev support. . Option #2) You can start new dev space
|
Refer Official Guide for more help Addition to above Scenario ,if you are facing any other issues then you can find solutions for common troubleshooting issues in SAP Business Application Studio in our Dev Space Troubleshooting Answers  .For example ,How to clear the buffer/temp memory & increased storage in SAP Business Application Studio |
3. Direct Link to a SAP’s Troubleshooting Guide in a SAP Business Application Studio
You can also refer this document : Guided Answers
Example:SAP Business Application Studio Troubleshooting
Contact SAP Support
We suggest you report an incident or error through the SAP Support Portal.
Create a new incident. See Getting Support.
Select the relevant component from the list below:
| Component | Description |
|---|---|
| CA-BAS | SAP Business Application Studio issues. |
Note
Contact the Customer Interaction Center (CIC) in order to ask for a speed-up to your request. You will find additional information in SAP Note 560499 .
We invite you to participate in the SAP Product Support Accreditation Program. This program will show you how you can work best with Product Support to get faster, easier closure to your incidents. For additional information see the SAP KBA 2911278 .
Thank you for reading this blog post. If you find this material useful, please leave your feedback in the comments section below.
If you want us to add any other areas under Guided Answers, please let us know.
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Happy Troubleshooting 🙂
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