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User Experience Insights
Author's profile photo Sabrina Stork

SAP Business ByDesign Help – Did you know that…

…we’re improving our help content based on the feedback you provide on the SAP Help Portal?
That’s right, we’re still listening to what you have to say, value your thoughts, and react to them. Hence, we encourage you to continue letting us know when help content doesn’t meet your expectations. Simply select the most current document version at the top of the screen, click Was this page helpful?, and provide a sentence or two about the information you’re missing. Easy-peasy and anonymous.
Here’s a selection of topics we’ve reworked as per your feedback. The changes are available with the second documentation export for 2208:

  • G/L Accounts – Line Items
  • Fixed Assets – Line Items
  • Change Management Using Baselines
  • Processing Supplier Invoices (for Peppol Exchange)
  • Purchasing Contracts Quick Guide

…we’ve added further topics to our compilation of frequently asked questions?
You’ll find answers to general topics, such as incident reporting, videos, and how to find help in a language other than English. This FAQ collection is work in progress and updated on a regular basis – depending on your feedback.

…we highly appreciate that many of you went the extra mile and participated in our 5-minute survey about SAP Business ByDesign support resources?
We’re using the insights to understand the challenges that you’re facing and are in the process of adjusting our help offering accordingly. If you’re now thinking “Hey, if only I had known about the survey, I would have taken the opportunity, too”, there’s good news: we’ve extended the deadline to September 15, so what are you waiting for?

Happy to help you,

SAP Business ByDesign User Assistance

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