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Author's profile photo Emanuel Grabler

Improved ETA/ETD Handling

With the increasing digitalization of transportation service providers but especially also the rising popularity of visibility platforms,a proper handling of ETA and ETD in TM was a missing piece for quite some time.

In the past there was a “dirty” workaround by using delay events for that scenario, but this wasn’t really feasible.

With the new cloud release 2208 and the upcoming on-premise release 2022, we finally spent some effort to introduce a proper handling of ETA and ETD updates.

What is ETA/ETD?

First things first. What does ETA/ETD stand for. It’s “Estimated time of arrival/departure”. It is usually reported during execution to give an early indication if there are any deviations from originally planned departure or arrival times. ETA is either reported from the executing party like ocean carriers or they are calculated by a visibility provider, based on real time location updates of the truck and predicted driving times.

This is of course very beneficial as both sending and receiving party have a chance to adapt follow-up processes ahead of time, when deviations can be expected.

Integrating ETA/ETD into TM

Of course it makes a lot of sense to actually integrate those Updates into Transportation Management and the connected components and here is how we do it.

The basis for it is the introduction of two new standard event codes EXPECTED_ARRIVAL and EXPECTED_DEPARTURE.


ETA/ETD Event Code

This events can now be reported via our standard TransportationEventBulkNotification_In Message. Example message below:

<glob:TransportationEventBulkNotification xmlns:glob="">
				<EventReasonText>I know best when this truck arrives</EventReasonText>

As all events they are visible in the execution tab of the freight document. They show the new estimated time as well as the original planned time before the ETA, so deviations are in fact stored in the system and can be used for analysis. Subsquent ETA/ETD events for the same location will update the existing event, compared to Delay events in the past where each event was stored seperately.

Based on the location the system will identify the affected stop and update the planned departure/arrival time based on the new estimated date time and set it to fix.

In case of road freight orders rescheduling will be called and the estimated date/time will be considered when updating the new transportation plan.


Basic ETA Update Process – Freight Order

For documents, which are not scheduled like freight bookings only the times reported via the message will be set, expecting that if there are dependant times for the received ETA on the booking (e.g. a change of expected arrival time at port of arrival will have impact expected arrival time at the delivery location), they will receive their own ETA.

Exception Handling in case of time conflicts

Hard setting planned times to the new ETA can of course also lead to temporary conflicts within the document itself, in case e.g. a new arrival time is later than the originally planned next departure of the freight document and the scheduler is not able to resolve this conflict due to constraints or we are in a booking scenario where scheduling is not available anyway.


Time Conflict after failed Scheduling

For these kind of conflicts we introduced a new document error, which will indicate that this inconsistency exists and has to be solved by the user.


Document Error – Time Conflict

The document error will be removed automatically once the document times are brought in a consistent state.

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      Author's profile photo Zenon Kowalewski
      Zenon Kowalewski

      Hi Emanuel,  Thanks for this.   Will test asap.  Do you know if this will be available with TM Collaboration Portal and LBN ?

      Regards. Zenon.

      Author's profile photo Rob Uljee
      Rob Uljee

      Hi Emanuel,

      long awaited feature indeed! Will the integration to a potential EM running at an existing customer be a manual config? Guess the event types will not be added to the EM on S4 content.

      Ciao, Rob

      Author's profile photo Emanuel Grabler
      Emanuel Grabler
      Blog Post Author

      Hi Rob,


      you are correct it will currently not added to the EM content in 2022 SP0.



      Author's profile photo Arun Yesodharan
      Arun Yesodharan

      Hi Emanuel ,


      I can see in the TransportationEventBulkNotification you have also passed EstimatedDateTime value along with the ActualDateTime . Does this mean the values we pass in EstimatedDateTime will act as an expected event date time for the event? It would be helpful if you can share the screenshot of the execution tab for the shared example.

      I am curious if we are storing the this new ETA in some new standard field from 2022 or capturing this as expected event date Vs actual event date in execution tab of freight order.

      Author's profile photo Emanuel Grabler
      Emanuel Grabler
      Blog Post Author

      Hi Arun,

      no new fields. As expected on your end we use the ESTIMATED_DATE field which is already existing.



      Author's profile photo Roberto Nanga Martínez
      Roberto Nanga Martínez

      Hi Emmanuel,

      A couple of questions:

      • Will ETA/ETD events be available for manual reporting in LBN FC?
      • Will the system generate notifications for the users when time conflicts occur during re-scheduling? (integration with SAP Situation Handling and the Fiori Notification center)
      Author's profile photo Emanuel Grabler
      Emanuel Grabler
      Blog Post Author

      Hi Roberto,

      very good questions:)

      1. In regards to LBN, I do not have an answer (yet). But as you are the 2nd person asking for it, in the comment section I will follow up with LBN Product Management.
      2. No integration with situation handling and FLP yet, however I have the topic of situation handling integration on my list for some time and it is great feedback that there seems to be a demand for it. If you have other examples from customers where FLP Notifications or Situation Handling would be a good fit, feel free to reach out to me and we will see what we can do:)



      Author's profile photo Ivy Lu
      Ivy Lu

      Hi Emmanuel,

      Does the rescheduling happened automatically? If we have below case:

      FWO with below stages

      A -> B  Road assigned to FRO1

      B-> C  Sea   assigned to FRB1  Vessel1  Voyage1

      C-> D  Road assigned to FRO2

      If we have ETA changed and need to reschedule stages B->C and C->D.

      New FRB2 will be assigned to B->C automatically? Or need manually operations.



      Author's profile photo Emanuel Grabler
      Emanuel Grabler
      Blog Post Author

      Hi Ivy,

      I assume you are talking about on-prem scenario.

      The changed of the e.g. planned arrival times of the freight booking should trigger a propagation to freight unit assignment times, for FUs which are loaded/unloaded at that location. If you have the defualt change controller strategy "CHACO_DEF" assigned to your freight unit type. The system will automatically reschedule the freight unit and associated freight orders.

      So yes should work as expected on your end:)