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Author's profile photo Claudia Rosbach

SAP S/4HANA Cloud 2208 – Manage Workforce Application

Important update


Please note that Manage Workforce app is only available after your initial scope has been deployed from SAP Central Business Configuration to SAP S/4HANA Cloud. Additionally, the Master Data – Manage Workforce (SAP_BUM_BC_MNG_WORKFORCE_PC) business catalog needs to be assigned to your business role.

For further information please check out:


Hi SAP S/4HANA Cloud community,

welcome to this blog post which will cover the release of SAP S/4HANA Cloud 2208 focusing on HR Connectivity. Please watch the video below to get a crisp overview of the highlight for this release – the “Manage Workforce” application.



As stated in my video there are two big innovations to mention as part of the “Manage Workforce” app. First, the possibility to create and edit workforce directly in the app and second, the possibility to create multiple work agreements or change an existing work agreement.

But before we jump right into the details, let me tell you a little bit more about the motivation why the SAP Product Management built a local app in SAP S/4HANA Cloud to manage workforce. At the beginning, we observed that many SAP S/4HANA Cloud customers had not integrated their HR system with SAP S/4HANA Cloud yet. The main reason was that the whole creation process of business users and workforce was rather too complicated as customers had to orchestrate multiple CSV versions to upload business users and workforce. And in general, a CSV upload is not state of the art for a cloud solution. On top of that customers were facing lifecycle management issues of workforce data like for example: company code adjustments with the CSV upload or that uploading a CSV template did not support any validation checks which caused errors and these errors had to be corrected by SAP Operations Team.

So, SAP Product Management understood the clear market need and came up with a simplified creation process of business users and workforce regarding the lifecycle management as well as enhanced functionalities such as the ability to create a worker without assigning a company code and cost center or the possibility to create multiple work agreements. The overall aim is to ensure a faster SAP S/4HANA Cloud onboarding process.

So, let’s have a look at it in detail:


Create and Edit Workforce within the “Manage Workforce” App


As mentioned, the “Manage Workforce” app enables you to create and edit your workforce data in your SAP S/4HANA Cloud system. The app is for administrators and HR administrators.

The worker screen is structured in three tabs: “Personal Information”, “Work Agreements” and “Profile”. Under “Personal Information” you can enter general information (such as the name, last name, a worker ID etc.), contact information (such as an e-mail address, a telephone number etc.) and select the worker type (either an employee or contingent worker). On the “Work Agreements” tab, you can edit all data belonging to the contract. Lastly, you can create tags that represent the skills of a worker on the “Profile” tab.

To manually create a worker, simply choose “Create” and fill in the mandatory fields (this is the last name, a worker ID and an e-mail address). In the dropdown for “Worker Types”, you can select a type of worker – employee or contingent worker – you want to create. There is no need to assign a company code to a worker anymore. Choose “Create” to create the worker.

Choose “Maintain Business User” to create a business user. This takes you to the “Maintain Business User” app. You can only create a business user if you have necessary authorization. Going back from the “Maintain Business User” app to the “Manage Workforce” app the business user will be automatically assigned to the worker.


Create Multiple Work Agreements or Change an Existing Work Agreement within the “Manage Workforce” App


If you run SAP S/4HANA Cloud specific business processes, like e.g. travel reimbursement or project staffing, you will need to create a work agreement. To create a work agreement, choose “Edit” and “Create” on the work agreements tab. You are asked to enter a start date and a company code. You can optionally enter further details such as a cost center, weekly working days and hours, the employment status and the name of the manager. Moreover, you have the possibility to add a service cost level, for example you can choose a senior consultant. After clicking “Save” a worker with a business user including a work agreement is created.

From now on you also have the possibility to enter multiple work agreements. After clicking “Create” in the work agreement section, you can choose either a “Global Assignment”, a “Concurrent Employment” or a “Transfer between countries/regions or companies”:

Figure 1: Choose the employment situation to create a new work agreement.


To create a new or a second work agreement all you have to do is to enter a start and an end date and a company code and click “Create”. The new agreement shows up above the old work agreement.

Another new functionality is that we’ve added the “Address and Bank Account” button. This is of special interest for you in case you want to reimburse a worker, which is from now on possible for each specific contract. You just click on a specific contract and then click on the “Address and Bank Account” button. From here on you are redirected to another app, the “Business Partner” app, wherein you can include address and bank account information.


You can find a demo with all the details here:



Watch the Replays of Our SAP S/4HANA Cloud 2208 Early Release Series!

We’ve hosted a series of compelling live sessions from the heart of the SAP S/4HANA Engineering organization. Missed the live sessions? Watch our replays on demand!

Among the replays, you can find a 45-minute replay, a presentation, and demos for HR Connectivity as part of the SAP S/4HANA Cloud 2208 release as well as 20 other sessions on diverse topics like Manufacturing, Finance, Consumer Products, SAP User Experience, Developer Extensibility and much more. For more information on the SAP S/4HANA Cloud Early Release Series and how to sign up for it, see this link.

I hope you like what we do! For more information on SAP S/4HANA Cloud, check out the following links:

  • SAP S/4HANA Cloud release info here
  • Sven Denecken’s SAP S/4HANA Cloud 2208 Release Blog
  • SAP S/4HANA Cloud 2208 Early Release Series Webinars here
  • Latest SAP S/4HANA Cloud Release Blogs here
  • Product videos on our SAP S/4HANA Cloud and SAP S/4HANA YouTube playlist
  • Inside SAP S/4HANA Podcast here
  • Best practices for SAP S/4HANA Cloud here
  • SAP S/4HANA Cloud Community: here
  • Feature Scope Description here
  • What’s New here
  • Help Portal Product Page here
  • Implementation Portal here

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      Author's profile photo Dirk Schuler
      Dirk Schuler

      Dear Claudia,

      thank you for this excellent presentation of the new app. There are 2 questions left:

      1. Will this be delivered as a new scope item? I did not find the related business catalog and the app in the 2208 test system
      2. How is this app linked to the Identity Authentication Service (IA Admin console)? Presently we import new users via csv template using the app Import Employees. In a second step we import a transformed csv file into the IA Admin console, this will trigger the email with the invitation to the user. Then we add roles in the Maintain Business User app.

      Thank you.

      Best regards,


      Author's profile photo Anand Kapadia
      Anand Kapadia

      Hi Dirk,

      to answer your questions:

      1. No this app is not linked to a scope item and is available for all S/4HANA Cloud systems after the initial scoping is deployed. If customers already completed the scoping in CBC and deployed it, the app is already available and the business role needs to be extended with business catalog SAP_BUM_BC_MNG_WORKFORCE_PC which contains the Manage Workforce app.
      2. There is no link between the IAS administration console and the Manage Workforce app. In the Manage Workforce app you are managing your workforce-related data (workforce, workagreement). In the IAS administration console you are managing your user related data. With the 2208 release we offer a direct navigation to the IAS administration console via S/4HANA Cloud. For details please check the blog post SAP S/4HANA Cloud 2208 – Localization and Identity and Access Management (IAM).

      Best regards


      Author's profile photo Dirk Schuler
      Dirk Schuler

      Hi Anand,

      thank you for your response and explanation.

      I understand the app and business catalog SAP_BUM_BC_MNG_WORKFORCE_PC is only available for CBC users. We still use 'Manage your solution', so that is why I can not see the app.

      Best regards,


      Author's profile photo Anand Kapadia
      Anand Kapadia

      Hi Dirk,

      the app is available all customers, i.e. CBC-based and non-CBC-based customers as well as SAP S/4HANA Cloud 2 system landscape and 3 system landscape.

      In case you are facing any issues with the Manage Workforce app, you may raise an incident for CA-GTF-BUM for detailed analysis.

      Best regards


      Author's profile photo Ivonne Mestre Faría
      Ivonne Mestre Faría

      Hi experts,

      I still have a doubt, you explained that this pretty new solution is to avoid to upload .csv files with the information related to workforce management, how I can using it to upload more than one workforce data? In your examples you explain how to create your workforce related data, with 1 employee  but what about if a need to create many at the same time.

      Kind regards,




      Author's profile photo Anand Kapadia
      Anand Kapadia

      Hi Ivonne,

      the import option is still available in the Manage Workforce app. But please note the respective import csv files have been updated.

      Best regards


      Author's profile photo Kanan Thiyam
      Kanan Thiyam

      Hi There,

      Does this app replaces the Employee Factsheet? When we were running JB1, the data was directly reflected to the 'Employee Factsheet'. Is Employment-Factsheet Deprecated?

      Author's profile photo Anand Kapadia
      Anand Kapadia

      Hi Kanan,

      the Manage Workforce replaces the Import Employee app. You can navigate to the Employee Factsheet via the Manage Workforce.

      See Documentation

      Best regards


      Author's profile photo Ceylan Demircan
      Ceylan Demircan

      Hi Claudia,

      Thank you for your detail and clearly information.

      Create worker process ok for me. I needed to create consultant user in Public Cloud.

      1- I created worker (on Manage Workforce)

      2- I added roles (on Maintain Business user)

      3- Download user cvs format file and import to Claud Identity Services

      I finished user created process

      But now I need to do delete user process.

      1- I deleted on Claud Identity Service

      2- Deleted Business user

      3- I couldn't continue from here. I can't delete the worker I created manually. More precisely, I do not see a "delete" button.

      What am I missing?

      Thank you.

      Best regards,


      Author's profile photo Anand Kapadia
      Anand Kapadia

      Kindly check Data Management for HR Connectivity and Workforce Details | SAP Help Portal for more details on the deletion of workforces