SAP Cloud ALM for service – Meet-the-Expert Session

SAP Cloud ALM for service gives you as an SAP customer the opportunity to centrally access all information for your SAP service deliveries past, present and future.  This tool allows collaboration with the delivery teams who conduct these services and allows follow up on the most important issues identified.

The following applications are available to support the collaboration before, during and after a service delivery:

• • Service Delivery Center
    • Central access point to all information related to individual service deliveries
    • Includes notes, preparation tasks, notes, attachments, access to service results, access to issues and actions
  • Service Results
    • Detailed online results of service delivery.  Provides an alternative view to the traditional PDF report.
  • Issues and Actions Management
    • Key findings of the service are presented as individual issues with related recommended actions for you to take.
  • • Issues can be assigned and followed up until issue resolution.

To introduce to you SAP Cloud ALM for service content and to enable you to use all its benefits that it can bring to you during SAP service delivery, we have created a new virtual training session provided by the SAP Enterprise Support Academy .

We have three new additional sessions planned in Portuguese, Spanish in April an d an English,offering in June.  join the new Meet-the-Expert session to get a first-hand look and details from our expert to get started right away.

Register  English Offering : Wednesday, June 21, 2023 10:00 AM – 11:00 AM ((UTC+00:00) Dublin, Edinburgh, Lisbon, London)

*Before you can access the link to the Meet-the-Expert session, a one-time registration in SAP Learning Hub, edition for SAP Enterprise Support, is required. A detailed step-by step guide to registration can be found here

In this session we will show you:

• How to provision your CALM tenant and get you up and running
• How to navigate and work with Cloud ALM for service via a demonstration
• Questions and answers

Further Information

Please also check out the following blogs:

• “How to get your Cloud ALM tenant ready for Service Deliveries“
• “Data Transfer for Cloud ALM for Service“
• “Transfer of Service Data for Customer entitled to several SAP Cloud ALM Tenants“