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Author's profile photo Monica Domingo

Conversational Sales Assitant – SAP Sales Cloud

This feature helps you to simplify daily tasks like creating follow up meetings, viewing open opportunities, getting customer details and more using simple voice commands.

You can use this functionality on your smartphone, to streamline repetitive processes, execute on critical leads and opportunities, and gather key insights from meetings.

Prerequisite: Speech Recognition and Microphone are enabled on your phone, and can be accessed from the SAP Cloud for Customer mobile application.



Using the Sales Assistant, you can simplify your daily tasks to a large extent. It helps you perform tasks such as creating follow-up meetings, viewing open opportunities, and much more. This is all possible in a few seconds, using simple voice commands. However, you can also use the keyboard or touch actions.

The following languages are supported:

  • English
  • German
  • Spanish
  • French
  • Portugese

Also check the list of commands that you can use in the Sales Assistant here.

Find all configuration detalis are here and very usefull and visual video that will hep you to understan how to use it.

Do you have questions, concerns, interests? Please, comment the blog below or contact the Value map team.


Kind regards,

Mónica Domingo

Global Topic Owner – SAP Customer Experience Solutions

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      Author's profile photo Sandro Bunturi
      Sandro Bunturi


      Is This Feature Free or does it need extra payments?

      Thank You!

      Author's profile photo Monica Domingo
      Monica Domingo
      Blog Post Author

      Hi Sandro.

      It is a functionality you can use under your Sales solution.



      Author's profile photo David Malavasi
      David Malavasi


      Will the Sales Assistant also be available in Sales Cloud v2?

      Kind Regards, David