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Author's profile photo Rashi SAWHNEY

Bringing Innovation to Life with SAP’s Cloud Success Services at Expo 2020 Dubai

This wrap-up blogpost provides an overview about various events and workshops hosted by SAP’s Cloud Success Services team at Expo 2020 Dubai.

From 01 October 2021 to 31 March 2022, the world Expo 2020 Dubai, displayed one of the greatest showcases of human brilliance and achievement. Under the theme of Connecting Minds, Creating the Future, Expo 2020 witnessed a true celebration of innovation, collaboration, and inspiration, from more than 200 participants – including nations, multilateral organizations, businesses, and educational institutions. This mega-event, visited by more than 24 million visitors in a span of 182 days, was by far the largest and most diverse World Expo till date.

SAP’s Cloud Success Services team was at the forefront at Expo 2020, bringing innovative ideas to life

SAP was Expo 2020 Dubai’s first international premier partner and supported the delivery of personalized experiences to millions of visitors from around the world. SAP House Dubai located in the heart of Expo 2020, was SAP’s home during this 6-month period. This is where many of our customers and partners joined us to explore SAP’s showcases to get inspiring new ideas to make their businesses more efficient, more sustainable, and more innovative.

Engaging and exploring new ways to deliver business value

Throughout our presence at Expo 2020 Dubai, we showcased how SAP Services’ vast portfolio and deep expertise could help our customers and partners explore new ways of delivering business value and enable them to be prepared for the challenges of tomorrow. We organized various workshops and events to address the industry-specific challenges and to help improve business value for our customers. We brought together our best industry and solution experts to support our customers simplify and accelerate their digital transformation journey in the cloud.

Below is an overview of events and workshops that SAP’s Cloud Success Services team organized at Expo 2020 Dubai.

  Event title About the event Useful links

Oct 12, 2021: Reimagine the Learning Experience In this event, participants discovered how intuitive, flexible digital learning technology could simultaneously improve employee satisfaction and organization’s bottom line.

Registration Page

Watch promo video

Watch event highlights 

Nov 04, 2021: SAP Services together
with SAP Partners: 1+1 more than 2
This event showcased how SAP engages with partners in partner-led projects to deliver customer success, and how SAP helps partners to develop their skills to ensure project success.

Registration Page

Watch event highlights

Dec 05, 2021: Faster Innovation with SAP Services Workshop for Middle Eastern Customers in the Oil & Gas Industry In these workshops, we engaged our customers in a design thinking session to share the latest industry challenges, identify pain points, link improvement areas to cutting-edge innovative use-cases, and define a roadmap with initiatives across the dimensions – value potential and ease of realization.

Watch event highlights (Dec 5 & Dec 6)


Watch event highlights (Dec 7)

Dec 06, 2021: Speed up Innovation with SAP Services Workshop for Middle Eastern Customers in the Utilities Industry
Dec 07, 2021: Accelerate Innovation with SAP Services Workshop for Middle Eastern Customers in the Agribusiness and Digital Farming Industry
Feb 03, 2022: Rise to an Intelligent Enterprise with SAP’s Cloud Success Services This event offered customers a platform to discover RISE with SAP, learn from other SAP customers and understand the personalized journey that organizations can take towards the cloud and SAP S/4HANA.

Registration Page


Watch the event recordings

Feb 07, 2022: Accelerate Innovation in Human eXperience Management with SAP Cloud Success Services In this workshop, participants discovered the latest trends, challenges, innovative use cases in Human Resources (HR), and how SAP Services could help companies plan their transformation, deployment, and adoption – keeping the employees at the heart of everything.

Registration Page


Watch event highlights

Feb 09, 2022: Simplify your Analytics on SAP S/4HANA in Four Moves with SAP’s Cloud Success Services In this workshop, we jointly look at how SAP S/4HANA Embedded Analytics, SAP Analytics Cloud, SAP Data Warehouse Cloud, and SAP Data Intelligence could solve some of our customer’s pain points and challenges, regardless of their starting point (SAP ECC or SAP S/4HANA).

Registration Page


Watch event highlights

Mar 10, SAP MENA Customer Success Day This exclusive event for our existing customers was aimed to exchange customer success stories in digitizing procurement processes with SAP Ariba solutions. Participating key customers presented their transformation journey along with challenges on how to efficiently transition from current practice to leading practices.

Mar 15, 2022: Training-Driven Digital Transformation In this event, we showcased a digital transformation training road map that drives business and IT user adoption across every stage of the digital transformation journey.

Registration Page

Watch promo video

Mar 21, SAP MENA CX Customer Community event

The purpose of the event was to provide a safe space for our customers to provide their feedback about their engagement with SAP and to share their success stories and experiences among each other. Some of our flagship customers took to the stage to present their journey with SAP discussing how they have maximized value out of their solutions and the roadmap ahead for their digital growth.

Our customers also had the chance to move into solution breakout sessions with our experts to ask questions, network amongst themselves and brainstorm on ideas and approaches to value maximization of the SAP solutions.

Registration Page

Access presentations and event pictures 

(access limited to event attendees)

Mar 24, 2022: Accelerate Innovation in Intelligent Spend Management with SAP’s Cloud Success Services This design thinking workshop helped customers identify opportunities and define an “Intelligent Spend” roadmap in order to realize the highest value potential in innovation related spend use-cases. Participants explored cutting-edge ways SAP helps organizations respond to today’s challenging business environment, and how procurement makes it possible to reimagine stronger businesses across all spend categories. Registration Page

Since the beginning of Expo 2020, SAP’s Cloud Success Services team showcased the incredible business value we deliver to our customers. We not only demonstrated a deeper understanding of each customer’s unique vision for cloud transformation, but we also put our solution and service expertise to work to show them the way forward.

We hope that this blog post gave you an overview of the participation of SAP’s Cloud Success Services in Expo 2020 Dubai. In case you are interested to know more or if you have any questions, please do not hesitate to contact me.

Feel free to share your feedback and thoughts in the comment section below.

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