SAP Enterprise Support Academy Newsletter April 2022
Find here an overview of the SAP Enterprise Support Academy monthly newsletter on latest news, achievements, and educational offerings.
The SAP Enterprise Support Academy provides expert guidance and high impact knowledge transfer services that enable you to innovate and be successful with SAP solutions, no matter your choice of deployment.
Subscribe to regularly receive latest news and stay informed about the wide range of educational offerings provided by the SAP Enterprise Support Academy that help you to build the digital skills tailored to your needs.
Preview available live sessions on SAP Support Portal, tailored per region:
APJ | EMEA | Latin America | North America*
Your digital badge on SAP SuccessFactors Employee Central Integration
Join the new self-paced learning program that helps you understand all types of SAP SuccessFactors Employee Central Integration. And the best? After completion, you will be eligible to earn your digital badge!
All you need to know about SAP Cloud ALM
Mark your calendar and join one of our multi-day training sessions on the main functionalities SAP Cloud ALM brings. Receive guidance from experts, who will help you to perform the activities directly in your own SAP environment.
More details in the blog post: SAP Cloud ALM
Embedded Launch Activities – New Q&A sessions
If you are a customer currently engaged with SAP SuccessFactors embedded launch activities, here is an opportunity to connect with our expert team on questions related to leading global practices in SAP SuccessFactors architecture, strategy, and business processes.
Register here to attend the Q&A sessions on April 5-6.
Expert sessions on industry scenarios in SAP S/4HANA Cloud
Join our series of expert sessions on industry scenarios in SAP S/4HANA Cloud, focusing on discrete and consumer product industries. Learn how SAP S/4HANA Cloud supports the end-to-end business processes.
Register here: Expert sessions on industry scenarios in SAP S/4HANA Cloud
Explore the power of SAP Business Technology Platform
SAP Business Technology Platform is the platform for the Intelligent Enterprise. It enables companies to adapt processes and applications, helping them innovate and become their own unique version of an intelligent enterprise. To help you get started, we have scheduled an upcoming workshop.
Save the date for April 25-28 for demos and hands-on exercise.
Click here to register
SAP ONE Support Launchpad will move into SAP for Me
SAP for Me will become the main customers’ entry point for support-related topics and questions in early Q1/2023. All support features will be transitioned from the SAP ONE Support Launchpad into SAP for Me. This will enable customers & partners to find the information they need and use the self-service features to easily request support and resolve issues.
More information on latest updates, timelines, FAQs and resources on My Support on SAP Support Portal
New value accelerator is ready for SAP Service Cloud
This new value accelerator explains the value that efficient SLA management brings, introduces high-level capabilities and features of SLA management, shows the main configuration elements and highlights key resources.
Check the blog post for more details (value maps access required) or contact the value map team for SAP Customer Experience solutions for guidance.
Cloud Readiness Check and CQC deployment readiness: When to use what
Get acquainted with two remote services which will provide you with expert guidance to reduce technical risks and optimize your system potential.
Refer to the blog post for more details (value maps access required) : Cloud Readiness Check and CQC deployment readiness
New learning content on the SAP Extension Suite
We just released three new e-learnings:
- SAP Mobile Services – Mobility with SAP Business Technology Platform
- SAP BTP SDK for iOS – Native App Development
- SAP BTP SDK for Android – Native App development
Don’t miss the BTP learning journey for SAP Launchpad service and SAP Work Zone
This learning journey supports you in understanding how to use SAP Launchpad service to establish a central point of entry to SAP, custom-built and third-party solution; and how to use SAP Work Zone to build digital workplace solutions to increase user productivity and engagement.
- SAP Enterprise Support Academy Video
- SAP Enterprise Support Academy at a glance
- Direct access to SAP Learning Hub (Login with your s-user ID and password)
- SAP ES Academy Entitlement document
- SAP Enterprise Support value maps
- SAP Support Portal