Product Information
World of Customer Experience – Webcasts 2021
Webcast sessions from 2021 covering different SAP Customer Experience solutions …
COMMERCE
- Spartacus Update Series 2021 Q4
- SAP Commerce Cloud Roadmap Update (Q3-Q4 2021)
- What Retailers Should Consider and How to Win
- Spartacus Update Series 2021 Q3
- How Marketplaces are Changing the B2B Game in the Era of E-Commerce Acceleration
- SAP Commerce Cloud Realize Phase: Database Migration CMT Demo
- SAP Commerce Cloud Realize Phase: Database Migration CMT
- SAP Commerce Cloud Realize Phase: Media Migration
- SAP Commerce Cloud Realize Phase: Code Adaptions
- SAP Commerce Cloud Migration Process: Run Phase
- SAP Commerce Cloud Migration Process: Deploy Phase
- SAP Commerce Cloud Migration Process: Realize Phase
- SAP Commerce Cloud Migration Process: Explore Phase
- SAP Commerce Cloud Migration Process: Prepare Phase
- SAP Commerce Cloud Migration Process Overview
- SAP Commerce Cloud Migration: An Outlook About Your MOVE
- SAP Commerce Cloud Roadmap Update (Q1-Q2 2021)
- SAP Commerce Cloud 2105 Release
- Spartacus Update Series 2021 Q2
- CX Insights 2020: Building a Resilient B2B E-Commerce Business with SAP
- E-Commerce Trends 2021
- Spartacus Update Series Q1
- Social Commerce: What You Need to Know to Succeed
- Increase Conversion with Digital Experience Monitoring
- Uncover the Total Economic Impact of SAP Commerce Cloud
MARKETING – EMARSYS
- Introducing Strategic Dashboard and Tactics in SAP Emarsys Customer Engagement
- Introducing Web Push
- Introducing Automation Center – Part 3
- Introducing Automation Center – Part 2
- Introducing Automation Center – Part 1
- Introducing Web Channel – Part 4 – Scheduling & Reporting
- Introducing Web Channel – Part 3 – Placement & Content Creation
- Introducing Web Channel – Part 2 – Campaign Creation and Settings
- Introducing Web Channel – Part 1
- Working with CRM Ads
- Working with Mobile Engage In App
- Contacts Personalization and Segmentation
- Working with Revenue Analytics
- Mobile Engage Inbox
- Smart Insights Self-Service Onboarding
- Smart Insights – Part 3
- Smart Insights – Part 2
- Smart Insights – Part 1
- Deliverability Part 2
- Deliverability Part 1
- Dashboard and Management – Part 2
- Dashboard and Management – Part 1
- Contacts – Getting Data out of Emarsys
- Contact Data Handling
- Contacts Getting Data into Emarsys
- Visual Content Editor
- Web Extend
- Mobile Engage: Push
- Web Channel: Scheduling, Overview and Reporting
- SMS
- Predict: Web Recommendations
- Predict: Email Recommendation
- Predict: Data Sources
- Magento Plugin Onboarding
- Loyalty
- HTML Editor
- Forms
- Emarsys Scripting Language
- Analytics: New Contact Registration & Email
MARKETING – SAP MARKETING CLOUD
- Integrating with Social Media and Google Analytics
- Integrating with Other SAP Products
- Marketing Analytics Extensibility – Part 4
- Marketing Analytics Extensibility – Part 3
- Marketing Analytics Extensibility – Part 2
- Marketing Analytics Extensibility – Part 1
- How to Create Predictive Scores and Models in Predictive Studio
- SAP Marketing Cloud Plus Mendix Part 3
- SAP Marketing Cloud Plus Mendix Part 2
- SAP Marketing Cloud Plus Mendix Part 1
- SAP Qualtrics Surveys Integration Using Actions Functionality
SALES & SERVICE
- Opportunity Management
- Using Caller ID Feature in Mobile App
- B2B Marketing in Sales Cloud
- Enablement is Key
- Superior Sales Analytics with SAP Analytics Cloud
- Complex Quotes Made Easy
- Relationship Intelligence
- Key Account Management
- Customer 360 View
- Guided Selling
- Using the Service-Side Add-in for MS Outlook
- How to Enable Integration with Microsoft Teams
- Creating Cards on the Homepage
- Introduction to Scoping
- Setting Up Automatic Creation of Follow-up Tickets in Surveys
- How to Work with Ticket Lists
- SAP Service Cloud Integrations
- Learning Resources
- SAP Service Cloud Additional Features
- Configuring a Maintenance Plan
- How to Connect with an External SMS Provider
- How to Setup Email Channel
CUSTOMER DATA
- Progressing Purpose Setup
- Activity Indicators Setup
- Segments Setup
- Customer Schema Setup
- Quick Demo for SAP Customer Data Platform
- Quick Guide for SAP Customer Data Platform
- SAP Customer Data Platform & Qualtrics CX Feedback Data
- Audience Setup
- Journeys Setup
- Setup Overview
- Customer Search
- Source Application Setup
- SAP Customer Data Cloud and Qualtrics Integration
- Integration Overview SAP Customer Data
- Profile Management
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